Avaya Software, Clinical Medicine, Consulting, Customer Support/Service, Driver's License, Hardware Administration, Healthcare, Hospital, Identify Issues, Medical Office, On Call, On Site Support, Oracle, Organizational Skills, Pager, Reimbursement, Server Hardware, Technical Analysis, Technical Support, Telephony, Willing to Travel
Duration: 07 Months Contract to Hire
Location: 100% Onsite, Pittsburgh, PA
- Must be local to Pittsburgh.
- Will travel 3 days/week to one location, 2 to the other :
- 3 days per week- Allegheny General Hospital 320 E NORTH AVE PITTSBURGH PA 15212
- 2 days per week- Jefferson Hospital 565 COAL VALLEY RD JEFFERSON HILLS PA 15025
Job Description:- Technical, customer service oriented and highly motivated individual with strong troubleshooting and organizational skills to manage critical telephony issues.
- Must possess a valid driver s license and reliable transportation.
- Onsite hardware support for Avaya, SPOK, and Market spark equipment located at hospitals and physicians offices, including telephones, pagers, telephony hardware and servers.
- Flexibility including on-call support for after-hours onsite coverage (eventually).
- Minimal additional travel expected to additional sites within 50 mile radius once experienced.
- Will be working with cabling (re-mapping to new equipment)
- This CW will be working in closets, behind scenes, in hospitals; not much public-facing interaction, but must still be professional
- Telephone deployment experience required (1-5 years)
Please have candidate take Glider assessment "Associate Technical Analyst - AHN Telecom" and provide link to assessment on resume.
Required :
HS Diploma Required
1-5 yrs of experience
Must be efficient and be able to execute tasks as they come up, providing excellent customer service
Preferred :
Hospital-Heathcare-Clinical Experience Strongly Preferred
Avaya Experience Preferred
Experience Working in Hospitals
Won't have travel reimbursed to main hospital location ; will likely have travel reimbursed to 2nd location
Oracle for timesheets
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