Position type: FTE We are seeking an experienced Business Systems Analyst / Scrum Master to support the development of a critical enterprise application focused on MRO (Maintenance, Repair & Overhaul) operations. Required Skills: Strong Business Analysis experience with MRO, Repair Operations, Maintenance Planning, Supply Chain, Supplier Management, Inventory Optimization, and Demand Planning .
Numbers & Facts
Location
East Hartford, CT
Salary
$90–$100
Description
Business Systems Analyst / Scrum Master (MRO Domain) Location: East Hartford, Connecticut - Onsite
Visa: USC/GC Position type: FTE
We are seeking an experienced Business Systems Analyst / Scrum Master to support the development of a critical enterprise application focused on MRO (Maintenance, Repair & Overhaul) operations.
Mandatory: Hands-on MRO domain experience is required. Agile/Scrum experience alone is not sufficient.
Key Responsibilities:
Gather and document business requirements across planning, repair, sourcing, and supplier management.
Analyze and map AS-IS/TO-BE MRO processes to support digital transformation initiatives.
Create functional specifications, user stories, acceptance criteria, workflow logic, KPIs, and dashboard requirements.
Validate business rules, data definitions, and operational metrics with SMEs.
Collaborate with engineering, data science, and business teams to ensure successful implementation.
Lead UAT planning, testing, defect resolution, and production readiness.
Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives while removing delivery impediments.
Required Skills:
Strong Business Analysis experience with MRO, Repair Operations, Maintenance Planning, Supply Chain, Supplier Management, Inventory Optimization, and Demand Planning.
Experience in Digital Transformation, Process Reengineering, Process Mapping (AS-IS/TO-BE), and Workflow Automation.
Strong knowledge of Agile/Scrum, Jira, User Stories, UAT, KPIs, Dashboards, and stakeholder management.
Experience with enterprise workflow platforms (Webcon or similar) is a plus.