Business Systems Analyst SAP C4C

Business Systems Analyst SAP C4C

Location: Richardson, TX

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 7 months
• Pay Rate: $67.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

As a Business Systems Analyst, you will be responsible for the design and delivery of SAP C4C (V1) enhancements. You will work closely with business and technical teams to identify needs, define requirements, and ensure solutions are built and deployed successfully.

Key Responsibilities

• Solution Design and Delivery Collaborate with Sales and Service stakeholders to gather, analyze, and document requirements. Use knowledge of business processes and SAP C4C to design efficient solutions that meet business needs and conform to enterprise standards. Perform C4C configuration changes and coordinate customization efforts with developers.
• Business Process Improvement Analyze business processes to identify inefficiencies, bottlenecks, and opportunities for improvement. Define changes to SAP C4C that will improve productivity, reduce operating costs, or enhance customer experience.
• Testing Perform unit tests, create test plans, and coordinate testing to ensure solutions meet requirements. Ensure compliance with security and accessibility standards.
• Stakeholder Communication Act as a liaison between business and IT throughout the entire lifecycle. Provide regular updates, manage expectations, and ensure all parties are aligned and informed.
• Project Management Define project timelines and coordinate implementation efforts to ensure projects are delivered on time and within budget. Work with resource managers to secure required resources and facilitate demand planning and workload prioritization.
• Post-Implementation Support Ensure solutions meet objectives by monitoring system usage, collecting user feedback, troubleshooting issues, and identifying improvements.

Required Skills

• Strong functional understanding of Sales and Service processes and concepts
• Proven experience designing end-to-end solutions that drive operational efficiencies
• Demonstrated ability to produce functional specifications for deliverables of varying size, from small enhancements to large projects
• Strong problem-solving skills, strategic thinking, and proficient at addressing complex challenges
• Excellent written and verbal communication skills with the ability to interact effectively with stakeholders at all levels, from end users to senior management
• Prior experience managing projects and working with cross-functional teams

Preferred Skills

• Working knowledge of SAP Sales and Distribution processes and data structures
• Working knowledge of middleware solutions and integration concepts

Education Requirements

• Bachelor's degree required

Required Experience

• Bachelor's degree plus 5 years of progressive SAP C4C (V1) implementation experience required

Work Environment / Physical Requirements

• This role will be based on-site 5 days per week in Richardson, TX
• No remote work able to be accommodated

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a global Fortune 500 provider in the HVACR (Heating, Ventilation, Air Conditioning, and Refrigeration) industry, with operations spanning multiple countries and a strong focus on energy efficiency and sustainability. The organization employs engineering, design, business systems, and analytics professionals across its worldwide footprint, with roles supporting cross-functional collaboration and innovation at scale. Typical contributors include CAD designers, CPQ functional analysts, and business systems professionals who partner closely with technical and commercial teams.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-10520 Industry: Information Technology

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