Business Systems Analyst Patient Accounting

Responsibilities:

• Administers, maintains, develops and implements policies and procedures for ensuring the security and integrity of databases 
•  Performs detailed reconciliation of deposited cash to posted cash on a daily and monthly basis 
•  Produces monthly Charge Entry Lag Reports by department as requested. 
•  Ensures that all data downloaded from the IDX Billing System is controlled and balanced and that all reports issued from the Information Systems Department have been appropriately checked for data integrity. 
• Develops and maintains statistical databases which includes information from the Epic system - the databases must be capable of interfacing and communicating with all other UPHS systems. 
• Develops Access databases: Create macros, tables, queries, forms and reports 
•  Makes appropriate changes to the database tables to accommodate changes • Implements data models and database designs, data access and table maintenance codes. 
•  Resolves database performance issues, database capacity issues, replication, and other distributed data issues. 
•  Develops written procedures for security, backup and data recovery within the structure of the database 
• Performs backups on all existing Business Services databases 
• Designs reports using MS Access and other MS Office applications 
•  Maintenance and further development of the Quality Assurance and Training and Development databases. 
•  Creation, enhancement and maintenance of Epic Professional Billing and Epic Single Billing Office Workqueues 
•  Familiar with standard concepts, practices, and procedures within Physician Billing Office 
•  Resolves help desk tickets related to Epic Professional Billing Workqueues and Epic Single Billing Office Workqueues within an acceptable response time 
• Performs testing on all Epic Professional Billing and Epic Single Billing Office Workqueue build 
•  Follows PennChart change management protocol • Communicates Epic Professional Billing and Epic Single Billing Office Workqueue changes to necessary stakeholders 
• Responsible for managing Epic Professional Billing Workqueue and Epic Single Billing Office Workqueue related Nova (upgrade) notes, including build, testing and communicating end user impact. 
• Advises Managing Director, Business Services of opportunities for improvement in all areas. 
• Participates in process improvement initiatives. 
•  Organizes work activities to ensure responsibilities are met effectively and efficiently 
•  Maintains excellent communications with PBO staff, Information Services and departments. 
•  Performs duties in accordance with Penn Medicine and entity values, policies, and procedures 
•  Other duties as assigned to support the unit, department, entity, and health system organization

Education or Equivalent Experience:

• H.S. Diploma/GED. (Required)
• 2+ years of related experience. (Required)
• Knowledge of computerized physician billing systems, preferably Epic. (Required)
• Bachelor's degree. (Preferred)
• Working knowledge of billing operational procedures related to pro-fee. (Preferred)