Business Systems Analyst Lead - Population Health

Possesses working knowledge of the strategic plans/initiatives of various business units, and/or can quickly come up to speed on the strategies and critical success factors for a business unit. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs.

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.


Role Overview


The Business Systems Analyst Lead – Population Health provides ongoing support for the Jiva clinical management system and Population Health Portal including all their related processes and jobs (e.g. data mapping, configuration, queries).


Work Arrangement


+ This is a HYBRID, office based position working in our Ellis Preserve office located in Newtown Square, PA. WE WILL NOT CONSIDER REMOTE CANDIDATES!


Responsibilities


+ Serves as a SME for supported applications, understanding how the information is used and how the system(s) may need to be adapted to changes in business processes

+ Participates in estimation efforts to formulate and define the scope of IT team deliverables

+ May lead teams that provide production support for internally developed and vendor developed applications

+ Participates in the change management process, playing a lead role as needed

+ Provides proactive consulting support to an area of the business, leading the planning effort for how technology will support the business’ strategic objective

+ Conducts complete diagnosis of most business problems, factoring in a strong understanding of the business processes and anticipating implementation obstacles

+ Provides mentorship, guidance, and technical knowledge to more junior team members

+ Leads efforts to define functional requirements and design innovative solutions to complex business and technology problems

+ Works on complex problems/projects where analysis of situations or data requires an in-depth evaluation of multiple factors

+ Conducts complete diagnosis of most business problems, factoring in a strong understanding of the business processes and anticipating implementation obstacles

+ Capable of helping user clarify, develop, and plan for their current and future technology needs

+ May lead team members in providing production or systems support

+ Provides time/resource estimates for assigned projects


Education and Experience


+ Bachelor’s degree in computer science or equivalent years of relevant work experience.

+ At least eight (8)+ years of relevant experience required

+ Experience with the following applications encouraged: Jiva, Population Health Portal, NaviNet, Care Coordination Portal, Client letter

+ Experience in healthcare administration or a healthcare environment a must

+ Serves as subject matter expert within IT on the work processes for assigned area(s) of the business including how systems are used, how information flows, how decisions are made, the future roadmap(s), and how the systems may need to be adapted to changes in the business, etc.

+ Possesses advanced expertise in requirements elicitation via interviewing and workshop facilitation and requirements determination using structured techniques for documentation and analysis

+ Can define/manage scope and business expectations, requirements change management and traceability

+ Possesses expert understanding of the applications environments and the project life cycle, processes, and methodologies

+ Possesses working knowledge of the strategic plans/initiatives of various business units, and/or can quickly come up to speed on the strategies and critical success factors for a business unit

+ Understands the business impact of different solutions, and can assess and communicate the tradeoffs between business needs, technology requirements, costs, and risk


Technical Skills


+ OS Familiarity with Windows, Linux

+ Programming background a plus, .Net, SQL, etc

+ Database knowledge a plus, SQL Server etc

+ MS Office, Azure, JIRA, Power Bi, Tableau Desktop.


Our Comprehensive Benefits Package


Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.


Your career starts now. We are looking for the next generation of health care leaders.


At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to connect with you.


Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.


Discover more about us at www.amerihealthcaritas.com.
As a company, we support internal diversity through:

Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.