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Business Systems Analyst Jaggaer/Workday

The Panther Group

Boston, MA

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JOB DETAILS
SALARY
$59.44
SKILLS
Access Control, Administrative Skills, Analysis Skills, Atlassian JIRA, Business Administration, Business Analysis, Business Processes, Business Solutions, Business Support, Cartography, Communication Skills, Computer Science, Computer Security, Continuous Improvement, Detail Oriented, Document Management, Documentation, Enterprise Applications, Finance, Higher Education, IT Procurement, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Leadership, Maintain Compliance, Multitasking, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Procure to Pay/Purchase to Pay (P2P), Procurement Management, Project Management Software, Project Tracking, Purchase Orders, Purchasing/Procurement, Security Auditing, Security Compliance, ServiceNow, Systems Administration/Management, Systems Analysis, Team Player, Validation Testing, Vendor/Supplier Management, Writing Skills
LOCATION
Boston, MA
POSTED
30+ days ago

The Panther Group is seeking an experienced Business Systems Analyst (BSA) to support a prestigious Boston-based university during a critical transition of its enterprise Procure-to-Pay (P2P) platform, Jaggaer.

This role will play a key part in helping the university's Information Technology Services (ITS) team assume full ownership of Jaggaer, ensuring system security, access controls, workflow documentation, stakeholder alignment, and go-live readiness. The ideal candidate will have experience supporting procurement, purchasing, supplier management, or enterprise business systems and will thrive in a collaborative, fast-paced environment.

This is an excellent opportunity for a hands-on analyst who enjoys business process improvement, enterprise applications, and working closely with both technical and business stakeholders.
What You'll Do Business Analysis & Process Improvement
  • Gather, analyze, and document business, functional, and technical requirements.
  • Evaluate current-state procurement and purchasing workflows to identify opportunities for improvement.
  • Create process maps, workflow documentation, system diagrams, and business requirements.
  • Support continuous improvement initiatives related to procurement and enterprise systems.
Jaggaer Administration & Security Support
  • Assist with day-to-day administration of the Jaggaer Procure-to-Pay platform.
  • Review and support user access, permissions, security roles, and audit controls.
  • Perform access remediation activities to ensure compliance with organizational security standards.
  • Support system configuration reviews and process documentation efforts.
Workday Integration & Enterprise Systems Support
  • Assist with documentation and analysis of Jaggaer-to-Workday integrations.
  • Support procurement, purchasing, supplier, and financial workflow processes.
  • Identify integration dependencies and help coordinate resolution efforts.
  • Partner with Finance, Procurement, and IT teams to support operational continuity.
Stakeholder Collaboration & Go-Live Readiness
  • Work closely with Procurement, Finance, and ITS leadership to support ownership transition activities.
  • Facilitate stakeholder meetings, process reviews, and alignment sessions.
  • Track project tasks, risks, and milestones using Jira and related project management tools.
  • Support go-live readiness planning, testing, validation, and transition activities.
Required Qualifications
  • Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field (or equivalent experience).
  • 3+ years of Business Systems Analyst, Business Analyst, Systems Administrator, Procurement Systems, or related experience.
  • Experience supporting Jaggaer or a comparable Procure-to-Pay (P2P), procurement, purchasing, or supplier management platform.
  • Experience documenting business processes, workflows, system configurations, and requirements.
  • Understanding of procurement and purchasing operations, including:
    • Purchase Orders
    • Approvals & Workflows
    • Supplier Management
    • Catalog Management
    • Procurement Operations
  • Strong organizational, analytical, and problem-solving skills.
  • Excellent written and verbal communication abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
  • Experience with Workday and Workday Financials.
  • Experience supporting Jaggaer-to-Workday integrations.
  • Experience with ServiceNow and Jira.
  • Experience with role-based security, user access management, and enterprise application controls.
  • Experience working in higher education, finance, procurement, or large enterprise environments.
  • Ability to learn new systems quickly and support multiple business functions.
What Will Make You Successful
  • Strong business analysis and process documentation skills.
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • Proactive problem-solving and issue escalation skills.
  • Strong attention to detail and organizational abilities.
  • Comfortable working independently while collaborating across multiple departments.
  • Adaptable and willing to take on evolving responsibilities during a major systems transition.
Pay is $59.44 per hour DOE

About the Company

T

The Panther Group

The Panther Group is minority owned and certified, making diversity, equity and inclusion core components of our mission.

With our commitment to respecting and empowering our employees as individuals, diversity is a competitive advantage in the marketplace.

The Panther Group has a proven track record of connecting quality talent with the right position. We believe in a hands-on approach, with a focus on building lasting relationships with our Employees and our Clients. Our Employees find flexibility and growth to reach their career goals.

The Panther Group celebrates 25 years of recruitment and workforce solutions expertise. 

COMPANY SIZE
20 to 49 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1992
WEBSITE
http://thepanthergrp.com