Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Atlassian JIRA, Background Investigation, Banking Services, Business Analysis, Business Processes, Business Skills, Business Solutions, Business Support, Communication Skills, Cross-Functional, Data Analysis, Data Quality, Detail Oriented, Documentation, Information Technology & Information Systems, Interaction Flow Diagram, Interviewing Skills, Loan Servicing, Microsoft Visio, Onboarding, Presentation/Verbal Skills, Privacy Controls, Problem Solving Skills, Process Analysis, Professional Services, Requirements Management, Requirements Validation/Verification, SQL (Structured Query Language), Software as a Service (SaaS), Systems Analysis, Team Player, Test Case, Test Data, Test Plan/Schedule, Vendor/Supplier Evaluation, Writing Skills
Position: Business Systems Analyst III
Location: Reston, Virginia
Duration: Contract
Job ID: 177178
Job Overview:
We are seeking a highly skilled Business Systems Analyst III to support business process analysis, vendor coordination, testing, and data-driven problem-solving for Multifamily Loan Servicing. The ideal candidate will have a strong background in analyzing complex processes, writing requirements, developing test cases, and collaborating across functional teams. This role requires a detail-oriented professional with excellent SQL skills and the ability to synthesize complexity into actionable insights.
Responsibilities:
- Analyze complex Multifamily business processes, system interactions, and data flows.
- Ask clarifying questions to uncover nuances and ensure accurate understanding.
- Document process, system, and data dependencies across functional areas.
- Decompose ambiguous or complex challenges into clear, actionable components.
- Produce detailed business requirements, user stories, and functional specifications.
- Create workflow diagrams using Visio or equivalent tools.
- Write and run SQL queries for data validation, relationship analysis, and issue investigation.
- Develop and execute detailed test cases and acceptance criteria based on requirements.
- Collaborate with vendors to discuss requirements, validate deliverables, and support rollout activities.
- Investigate production issues using SQL, logs, and scenario reconstruction.
- Participate in release validation and post-deployment checks.
Qualifications:- 6+ years of product or business analysis experience in complex operational or technical domains.
- Proven experience writing high-quality functional specifications, user stories, and test cases.
- Strong SQL skills for data analysis and issue investigation.
- Familiarity with Agile methodologies and workflows.
- Excellent written and verbal communication skills for cross-functional engagement.
- Ability to collaborate effectively with technical teams (coding not required).
- Must adhere to confidentiality requirements; background check required.
Preferred Qualifications:- Familiarity with Multifamily Loan Servicing.
- Experience working with technology vendors or TSPs on moderately complex implementations.
- Proficiency with tools such as Apptio TargetProcess, Jira SaaS, and Visio.
- Comfortable using generative AI tools like Copilot or ChatGPT for documentation and analysis.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
- Pay any fee to be considered for, submitted to, or selected for any opportunity.
- Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
- Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $60-65/hr.
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
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