BUSINESS SYSTEMS ANALYST III - CMWHA T IS THE OPPORTUNITY
Support the Capital Markets Division and Partners to develop test implement and end-user training and support of a wide variety of the Banks systems involved in the various division specific systems and processes. Serve as the business expert for the development maintenance training regulatory compliance and support of all processes related to systems. Coordinate business unit efforts required for project implementation and oversees all required post-implementation tasks to ensure business unit satisfaction. This role requires the ability to translate business problems into solutionsapproaches driven by data analysis business acumen creativity and clear concise and effective communication. Perform system administrative configuration and reporting functions in the division which are not handled by Technology & Innovation division. Runs database queries or creates Reports in support of management information needs.
WHAT WILL YOU DO
Determine business unit system needs and objectives and consults with business unit regarding problems with current business applications or systems enhancements or new functionality. Prepare business and system requirements for maintenanceenhancements and present recommendations to division management. Gather and writes-up business and system requirements prepare test scripts quality controls all changes develop and code documents and supports the division credit loan documentation and loan services teams for trouble shooting hardware and software Serve as Subject Matter Expert on a particular system and its data and guide the development activities with assumptions and data dependencies. Collaborate with T&I Legal Product Management and others to create and implement correct forms products and services as they relate to the system application. Provide system application support to end-users and effectively troubleshoot system application problems. Make system configuration changes or coordinate changes with vendors or T&I to correct identified problems. Gather and writes-up business and system requirements prepare test scripts quality controls all changes develop and documents and supports the division for trouble shooting data issues. Run queries against application databases andor the Banks data warehouse and assists with the preparation of periodic or ad hoc reports for distribution to line units senior management risk management units e.g. Audit Compliance andor Credit Risk Review or third parties e.g. OCC external auditors. Maintain current knowledge of related regulatory and bank policies and procedures. Represent the Bank by actively participating in outside civic and community affairs business and industry-related organizations and other professional activities as appropriate. Complies fully with all Bank Administrative Operational and Credit policies and procedures as well as all regulatory requirements e.g. Bank Secrecy Act Know Your Client Community Reinvestment Act Fair Lending Practices Code of Conduct etc..
WHAT DO YOU NEED TO SUCCEED
Required Qualifications
Bachelors Degree or equivalent
Minimum 5 years experience developing and customizing databasessystems for reporting purposes required. Minimum 5 years experience designing and generating weekly monthly and ad hoc reports using reportingquery tools such as Brio MS Query MS Access Crystal Reports or Business Objects required. Minimum 3 years experience working in a loan servicingoperations environment required.
Additional Qualifications
Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Possesses the knowledge skills and creativity to go outside of the defined policies and procedures to enhance system capabilities and efficiencies. Prepare PowerPoint presentations Bachelors Degree in Business Finance Economics or equivalent 5 to 7 years of experience in commercial or consumer lending operations with over 3 years managing projects andor moderate-sized teams. Understanding of systems development life cycle concepts required. Must be detailed oriented and possess effective organizational and analytical skills. Excellent verbal and written communications skills sufficient to interact with all levels of Bank personnel. Extensive industrybusiness knowledge with demonstrated ability to creatively design solutions to problems. Excellent process management and problem solving skills. Prior banking experience and extensive writing and developing reports and sales and financial modeling. Prior hands-on experience in using SQL or Tableau Thorough knowledge of PC computing environments experience with databasedata warehouses and experience using reportingquery tools such as Brio MS Query MS Access Crystal Reports and Business Objects. Strong knowledge in MS Word Excel and MS Access. Working Knowledge of financial analysis techniques. Strong organizational and analytical skills. Excellent verbal and written communications skills.
Highly preferred work experiences
Using Oracle andor Oracle Analytics Usingprogramming Java Server Pages & Scripts Writing Oracle Procedures & Views Experience with any web based loan origination workflow system preferably FinanceCenter aka HCL CapitalStream Experience developing and customizing databasessystems for reporting purposes required. Experience designing and generating weekly monthly and ad hoc reports using reportingquery tools such as Brio MS Query MS Access Crystal Reports or Business Objects required.
WHATS IN IT FOR YOU
Compensation
Starting base salary 87027 - 138965 per year. Exact compensation may vary based on skills experience and location. This job is eligible for bonus andor commissions.
Benefits and Perks
At City National we strive to be the best at whatever we do including the benefits and perks we offer our colleagues including
Comprehensive healthcare coverage including Medical Dental and Vision plans available the first of the month following start date
Generous 401k company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation sick and volunteer time
Specialized health and family planning benefits including fertility benefits and cancer diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks.
ABOUT US
Since day one weve always gone further than the competition to help our clients colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada one of North Americas leading diversified financial services companies. To learn more about City National and our dynamic company culture visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sexual orientation gender identity national origin disability veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis until filled.
Unless otherwise indicated as fully remote reporting into a designated City National location is an essential function of the job.