Business Systems Analyst
Q1 Technologies, Inc
Aurora, IL
Apply
JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Biotech and Pharmaceutical, Bug Tracking/Defect Management, Business Analysis, Business Skills, Business Solutions, Cloud Computing, Co-Payments, Customer Relationship Management (CRM), Customer Support/Service, HIPAA (Health Insurance Portability and Accountability Act), Legal, Maintain Compliance, Metrics, Onboarding, Patient Care, Performance Metrics, Pharmaceutical Analysis, Privacy Regulations, Reimbursement, Requirements Management, Salesforce.com, ScrumMaster, Service Delivery, Systems Analysis, Technical Leadership, Technical Recruiting, Technical Support
LOCATION
Aurora, IL
POSTED
30+ days ago
Hi
Trust you are doing well.
I came across your information, and I wanted to see if you are interested in exploring opportunities. Please review the below job description and contact me ASAP.
***Please disregard this email if you feel you received it in error or are not looking for a new opportunity. Your resume has been identified in our database as a potential fit for an opening with one of our clients***
Job Title:-Business Systems Analyst
Job Location:-San Francisco, CA (Onsite)
Employment Type:-Contract
Trust you are doing well.
I came across your information, and I wanted to see if you are interested in exploring opportunities. Please review the below job description and contact me ASAP.
***Please disregard this email if you feel you received it in error or are not looking for a new opportunity. Your resume has been identified in our database as a potential fit for an opening with one of our clients***
Job Title:-Business Systems Analyst
Job Location:-San Francisco, CA (Onsite)
Employment Type:-Contract
- Experience: 7–12 years
Domain: Pharma Commercial – Patient Services
Role Purpose
The Business Systems Analyst will act as a key bridge between business, IT, and vendors to define and deliver Patient Services capabilities, with deep expertise in patient onboarding, benefits investigation, adherence, and patient support programs.
Key Responsibilities
• Gather, analyze, and document business and system requirements for Patient Services programs, including:
o Patient onboarding and enrollment workflows
o Benefits investigation and prior authorization processes
o Copay and affordability programs
o Patient adherence and persistence initiatives
o Ongoing patient support services
• Translate patient strategy into detailed user stories, functional specifications, and acceptance criteria.
• Map end-to-end patient journeys across HCP, patient, HUB, and internal teams.
• Work closely with Scrum Master and Technical Lead to support Agile delivery.
• Collaborate with Medical, Legal, Regulatory, and Privacy teams to ensure compliance (GDPR/HIPAA, consent, AE reporting).
• Support UAT planning, execution, and defect triage for patient services solutions.
• Assist in defining KPIs and success metrics (enrollment conversion, adherence, time-to-therapy).
Required Skills & Experience
• 7+ years of experience as a BSA / Business Analyst in pharma commercial or patient services.
• Strong hands-on experience in Patient Services, including:
o Patient onboarding
o Benefits investigation
o Patient adherence programs
o Patient support services / HUB models
• Experience writing detailed functional requirements and Agile user stories.
• Strong stakeholder engagement skills with business, IT, and vendors.
Preferred Experience
• Platforms: Salesforce Health Cloud / Service Cloud, Veeva CRM, patient HUB systems.
• Understanding of access and reimbursement processes.
• Experience with omnichannel patient engagement is a plus. Thanks & Regards,
| Manoj Kumar | Technical Recruiter Tel: +1 630 536 8202 Ext. 5581 | Direct: 630-937-0281 Manoj.Yadav@q1tech.com | www.q1tech.com |Address:- Aurora, Illinois, 60504 Over 23 Years of Innovation and Excellence in Delivery of IT Services USA | India | Canada | UK | UAE | Mexico |
About the Company
Q
Q1 Technologies, Inc
Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.
Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.
COMPANY SIZE
500 to 999 employeesINDUSTRY
Computer/IT Services
FOUNDED
1990
WEBSITE
http://q1tech.com/