Business Systems Analyst

Highmark Inc

Working at Home, PA

JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Bug Tracking/Defect Management, Business Case, Business Solutions, Change Requests/Orders, Communication Skills, Computer Security, Contract Requirements, Corporate Policies, Corrective Action, Cost Analysis, Data Analysis, Documentation, English Language, Facebook, Federal Laws and Regulations, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Healthcare, ITIL (IT Infrastructure Library), Information Technology & Information Systems, Information/Data Security (InfoSec), Internet Security, Lean Six Sigma, Legal Standards, LinkedIn, Maintain Compliance, Mentoring, Needs Assessment, Oracle PL-SQL, Problem Solving Skills, Process Improvement, Product Lifecycle, Project Lifecycle, Project Management Professional (PMP), Project/Program Management, Regulatory Compliance, Reporting Skills, Root Cause Analysis, SQL (Structured Query Language), Sales, Scrum Project Management and Software Development, ScrumMaster, Security Policy, Six Sigma, Software Development Lifecycle (SDLC), Software Engineering, State Laws and Regulations, Strategic Planning, Systems Analysis, TOGAF - The Open Group Architecture Framework, Technical Analysis, Test Case, Test Plan/Schedule, Test Requirements, Test Scenario, Testing, Trend Analysis, United States Citizen, User Interface Design, Willing to Travel, Work From Home, YouTube
LOCATION
Working at Home, PA
POSTED
10 days ago

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IS/IT

Business Systems Analyst

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Business Systems Analyst

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PA, Working at Home - Pennsylvania

Company :

enGen

Job Description :

JOB SUMMARY

  • CANDIDATE MUST BE US Citizen (due to contractual/access requirements)*

This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components). Uses regular judgement and discretion to collaborate with customers in order to: Understand capability needs; Gather project specifications; Create business cases and cost sheet analysis; Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities); Analyze data to determine business problems, trends, or opportunities for process improvements; Create/execute test cases; Provide root cause analysis and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The incumbent identifies, documents, and resolves risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Builds organizational and platform knowledge in one or more disciplines to advance professional track career. Uses functional and organizational knowledge to mentor junior resources. Requires thorough understanding of end systems impact of changes across multiple systems.

Utilize Oracle PL/SQL for hands-on data analysis, including the development and execution of complex queries, to support various projects and enhancements, and to perform production checkouts and validations.

ESSENTIAL RESPONSIBILITIES

  • Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.
  • Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
  • Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
  • Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.
  • Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
  • Other duties as assigned.

EDUCATION

Minimum

  • Bachelor"s Degree in Business Management, Information Systems, or closely related field

Substitutions

  • None

Preferred

  • None

EXPERIENCE

Minimum

  • 3 - 5 years in IS/IT

Preferred

  • 1 - 3 years in Lean/Six Sigma experience
  • 1 - 3 years in the Health Insurance Industry
  • 1 - 3 years in the Healthcare industry

LICENSES OR CERTIFICATIONS

Required

  • None

Preferred

  • Information Technology Infrastructure Library (ITIL)
  • The Open Framework Group (TOGAF)
  • Six Sigma
  • Project Management Professional (PMP)

SKILLS

  • Analytical Skills
  • Problem-Solving
  • Communication Skills
  • Report Writing
  • SQL
  • Agile Methodolgy
  • Agile Project Management

Language Requirements (other than English)

None

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Rarely

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$68,400.00

Pay Range Maximum:

$105,900.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

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Job Details

  • Job category IS/IT
  • Position Type Full Time
  • Posted 06/05/2026
  • Location(s) PA, Working at Home - Pennsylvania
  • Line of Business
  • Entity
  • Recruiter
  • Hiring Manager
  • Experience Level
  • Job Family Business Systems Analysis-HM
  • Req ID J282100

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Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.

2026 Highmark Health. All Rights Reserved.

About the Company

H

Highmark Inc

Highmark provides millions of people with the security of quality health insurance

Our history of helping families and companies with their health insurance needs dates to the 1930s, when our predecessor companies were established to help Pennsylvania's residents pay for health care.

Highmark was created in 1996 by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) and Blue Cross of Western Pennsylvania (now Highmark Blue Cross Blue Shield). We are now one of the largest health insurers in the United States.

Highmark's officers and board of directors set the company's strategic direction and corporate policies. They are guided by our mission, vision and values.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Healthcare Services
FOUNDED
1996
WEBSITE
https://www.highmark.com/hmk2/index.shtml