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Business Systems Analyst 3 (N-IT)

First Tek, Inc.

Vancouver, WA

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JOB DETAILS
SKILLS
1st Level Support, Americans with Disabilities Act (ADA), Analysis Skills, Architectural Design, Best Practices, Budgeting, Business Analysis, Business Case, Business Development, Business Practices, Business Processes, Business Solutions, Business Support, CSS (Cascading Style Sheet), Change Management, Conflict Resolution, Content Management, Continuous Improvement, Corporate Planning, Customer Support/Service, Data Analysis, Data Sets, Document Management, Documentation, Driver's License, HTML (HyperText Markup Language), Information Models, Information Technology & Information Systems, JSON, JavaScript, Microsoft Office, Microsoft SharePoint, Microsoft Visio, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Coordination, Project/Program Management, Prototyping, Quality Assurance Methodology, Requirements Management, Requirements Validation/Verification, Research & Development (R&D), Support Documentation, System Integration (SI), System Lifecycle, System Test, Systems Analysis, Taxonomies, Technical Support, Technical Writing, Test Plan/Schedule, Test Requirements, Time Management, Use Cases, User Interface/Experience (UI/UX), Web Parts, Web Programming, XML (EXtensible Markup Language), jQuery
LOCATION
Vancouver, WA
POSTED
30+ days ago
ASSIGNMENT RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

Support Requirements Development:

Plan, organize and facilitate process improvement and business process documentation sessions in support of the Engineering and Technical Services (TE).

Research, analyze, model and organize information for developing requirements.

Decompose high-level information into details and abstract up from low-level information to distinguish between solution ideas and business needs.

Facilitate requirements, validation sessions and present findings.

Work with BPA manager/federal personnel to facilitate resolution of requirement conflicts between stakeholders.

Solution Development and Proposal:

Design, architect, build and recommend solutions based on requirements and best practices approved by BPA Management.

Facilitate/assist in technical process improvement initiatives

Research and develop methods to automate repetitive manual data manipulations.

Use Rapid System Development methods to build prototypes.

Complete all documentation in support of the solution, including use cases, requirements, test plans, process maps, and desk procedures.

Assist in the development of Business Cases/Justifications for the identified improvement opportunities and present the proposed solutions in both verbal and written formats to key stakeholders and sponsors.

Solution Build:

Prepare functional and technical documentation for continuity of support.

Work closely with corporate IT development guidelines and governance to encourage a smooth build.

Draft documentation for solution descriptions and technical specifications.

Design, build, and implement BPA management approved both no-code and custom solutions within SharePoint approved by BPA Management.

Draft and build electronic forms to support business processes.

Implementation and Change Management:

Support development and implementation of BPA management approved change management plans that reduce employee resistance and empower management as change sponsors.

Facilitate various system verification activities such as systems and user testing.

Draft and deliver process and systems training to impacted employees.

Facilitate system and data integration efforts to connect disparate systems that have various levels of System Life Cycle (SLC) maturity.

Solution Maintenance:

Provide first line technical support to business users of the developed solutions.

Complete and improve technical solution documentation.

Analyze solutions and business practices for efficiency and effectiveness. Based on the analyses, initiate continuous improvement initiatives.

Promote adherence to governing policies.

Help the project meet business, schedule, and budget objectives. Alert the BPA manager of any noted concerns or potential issues.

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

Bachelor's Degree in Information Technology, Business Systems, or a directly related technical discipline is preferred.

With an applicable Bachelor's degree, 8 years of experience is required.

With an applicable Associate's degree, 10 years of experience is required.

Without an applicable Bachelor's degree, 12 years of experience is required.

Experience should be consistent with the specific requirements of business and systems analysis and progressively more technical in nature.

Required Technical Skills & Experience (required on matrix)

SharePoint development experience including expert level experience developing SharePoint composite/no-code solutions consisting of web parts, lists, libraries using SharePoint Server 2019/2019 Subscription Edition.

Power User to Expert level knowledge of SharePoint on premises architecture and site management best practices.

Ability to develop and manage SharePoint content types and taxonomy to improve document management and search functionality.

Experience with web front end development, HTML, JavaScript, jQuery, CSS, XML, JSON

Advanced knowledge of Visio and/or other flowchart tools.

Intermediate to advanced knowledge of user interfaces and optimal user experience practices.

Experienced with SharePoint integration with Microsoft Office Applications, including Power Query.

Preferred Skills & Experience (optional on matrix)

Experience in Project Management or Coordination roles.

Familiarity with accessible design or ADA guidelines.

Clear and concise written and verbal technical communication across audiences with varying subject familiarity.

Experience with Nintex Forms and Workflows or similar workflow design tools.

Ability to analyze and identify data inconsistencies, anomalies, and duplicates within complex datasets.

Energy/utility industry experience.

Additional Requirements (not required on matrix)
Valid U.S. Driver's License is required.

 

About the Company

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First Tek, Inc.