re:Cycle Reverse Logistics (RRL) delivers asset recovery and dispositioning services for server and networking electronics across a network of five global processing facilities. The organization transforms end-of-life technology into recoverable value through a combination of sanitization, refurbishment, sub/component extraction, and responsible recycling, ensuring customers achieve maximum return on their retired assets while maintaining strict data security and compliance standards. The Operations Integration team is seeking a strategic, customer-obsessed, and analytically rigorous Business System Analyst to serve as the critical bridge between the team's Product Owner (manages strategic product and sprint planning) and the product management team (software/data product feature specification and implementation) to ensure that we are solving the right problems in the right ways at the right time. This role will take high-level problem statements and strategic roadmap items and transform them into deeply researched, customer-validated epics, user stories, and functional requirements that the product management team can refine into actionable software features with our 3P development partners.
This is a senior strategic role. Our Business System Analyst will have a seat at the table during OP planning, will contribute directly to the organization's three-year software roadmap, and will play an influential role in determining which high-level software features the organization needs to build - and why. As RRL expands its services to support other Amazon.com companies and potentially external clients, and as our software capabilities transcend past basic warehouse management and inventory tracking into environmental, regulatory, safety, and external customer-facing solutions, this role will ensure that we truly understand the problems we need to solve, the customers we are solving them for, and the success criteria that prove we solved them.
Key job responsibilities