Business Support

• Provides specialized to complex administrative support for electric utility operations and infrastructure projects with a high degree of independence and discretion.
• Acts as a key coordination point across internal teams and external stakeholders, supporting sensitive, high-importance operational activities.

• Perform advanced administrative support including scheduling, documentation, reporting, and communications across operations teams.
• Coordinate and manage projects requiring independent research, tracking, and cross-functional collaboration.
• Interface with stakeholders to obtain and provide critical operational information, requiring tact, persuasion, and professionalism.
• Maintain and manage data, records, and systems (e.g., operational, billing, or asset management tools).
• Support field and infrastructure operations through documentation, coordination, and administrative workflows.
• Ensure accuracy and confidentiality in handling sensitive information and resolving complex administrative issues.

• Related administrative experience OR equivalent combination of education and experience.
• Strong administrative experience supporting electric utility operations and infrastructure projects.
• Advanced proficiency in Microsoft Office, Outlook, and Microsoft Teams.
• Strong customer service and interpersonal skills, with ability to manage sensitive communications.
• Highly organized with proven ability to multitask in a fast-paced environment.
• Experience working with operational or administrative systems and tools relevant to department workflows.

ishika.sharma@artech.com