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Business Services Support

Utah State University

Logan, UT

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JOB DETAILS
SALARY
SKILLS
Accounts Payable, Administrative Skills, Billing, Budget Management, Budgeting Software, Business Processes, Business Services, Business Support, Check Processing, Computer Skills, Copying Machines, Customer Support/Service, Detail Oriented, Diversity, Document Scanners, Documentation, Educational Administration, Financial Administration, Financial Operations, Gymnastics, Higher Education, Interpersonal Skills, Inventory Management, Inventory Reports, Mentoring, Office Equipment, Organizational Skills, Performance Analysis, Printers, Problem Solving Skills, Process Improvement, Professional Services, Property Management, Purchasing/Procurement, Reconciliation, Reimbursement, Relational Databases (RDBMS), Reporting Skills, ServiceNow, Soccer, Student Financial Services, Team Player, Time Management, Training/Teaching, Transaction Processing/Management, Travel Policy, University/School Policies, Volleyball
LOCATION
Logan, UT
POSTED
Today
Overview

The Business Services team in the Emma Eccles Jones College of Education and Human Services is seeking a motivated, detail-oriented individual to join our team as Business Services Support. The position plays a key role in supporting college departments through a variety of functions, including travel transaction processing, purchasing, and general department support.

While part of the larger business services team, this position will work closely with a Business Assistant to provide coordinated support and ensure consistency in department operations.

This role will be 20-29 hours per week.

Responsibilities

The Business Process Specialists will support designated departments with responsibilities tailored to operational needs and aligned with the candidate's skills and experience.
  • Provides travel transaction support
    • Responsible for preparing and processing travel transactions for designated support departments.
    • Acts as one of the college-level subject matter experts in travel, sharing responsibility for supporting and providing backup to other travel specialists and initiators. Provides training, mentoring, and guidance as needed.
    • Prepares all Travel Authorizations (TAs) and Travel Reimbursements (TRs) university's approved travel system in accordance with USU and department/college policies. Ensures appropriate travel documentation is collected and reviewed for accuracy and compliance.
    • Maintains timely and accurate travel logs and departmental travel budget tracking tools. Generates travel reports upon request.
  • Provides purchasing and p-card support
    • Responsible for preparation and processing of purchasing transactions through the university's approved purchasing system and university purchasing cards (p-card) for designated support departments.
    • Coordinates purchasing requests from faculty and staff, including honorariums, professional services, research participant payments, reimbursements, sole source purchases, contractual services, and other approved transactions. Processes purchases in a timely manner and communicates status updates to requestors.
    • Collects, reviews, and uploads receipts for other p-card cardholders and delegates. Ensures receipts meet policy requirements and are submitted promptly. Follows up as needed and verifies that cardholders have completed required training and that delegates are properly authorized.
  • Provides inventory and equipment management
    • Responsible for the inventory and non-capital inventory for designated support departments.
    • Enters and updates non-capital inventory records in the university's property management system as items are acquired, relocated, or disposed of. Coordinates with equipment management staff on capital inventory adjustments and annual asset verification.
    • Initiates and conducts the annual non-capital inventory review, ensuring records in the property management system remain accurate and up to date.
  • Provides financial and department support
    • Responsible for providing billing, reconciliation, and administrative support to designated departments, ensuring accuracy, confidentiality, and compliance with applicable policies and procedures.
    • Provides support to business managers with monthly index reconciliations and other assigned tasks.
  • Completes additional tasks and responsibilities as needed.
Qualifications

Minimum Qualifications
  • Four years of directly related financial work experience with increasing responsibilities or associate degree/technical training plus two years of related work experience or an equivalent combination of education plus experience.
Preferred Qualifications
  • Working knowledge of USU's purchasing, travel, and operational policies and the associated systems.
  • Experience working in an academic department or university setting.
  • Working knowledge of Banner, including HR, Finance, and Student modules.
  • Familiarity with Argos and ServiceNow, including experience with the P-Card system as a receipt attacher or cardholder.
  • Knowledge of inventory management processes and experience using the university's property management system.
Knowledge, Skills, and Abilities:
  • Knowledge of purchasing, accounts payable, and payroll procedures, particularly within a public institution or university setting.
  • Familiarity with university policies, procedures, and terminology related to financial and administrative operations.
  • Proficiency in computer programs such as Excel, relational databases, and general office software.
  • Skilled in the use of basic office equipment, including printers, copiers, scanners, and telephone systems.
  • Strong organizational skills with the ability to manage multiple responsibilities, meet deadlines, and self-assess performance.
  • Ability to develop professional correspondence.
  • Strong interpersonal skills and the ability to work collaboratively with a diverse group of colleagues, faculty, staff, and students.
  • Demonstrated ability to provide excellent customer service with professionalism, tact, and discretion.
  • Proven ability to handle sensitive and confidential information appropriately.
  • Ability to work independently, take initiative, and proactively resolve issues or improve processes.
  • Ability to contribute to a positive, team-oriented environment within departments and college.
Required Documents

Along with the online application, please attach:
  • Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"
  • Answer the following questions within the application:
    • What enticed you to apply for this position, and what specifically appeals to you about working in a financial and administrative support role at USU?
    • Based on the qualifications for this position, why do you believe your background makes you a strong fit? What strengths do you bring to the role? Please reference specific roles, responsibilities, or experiences that align with this position.
    • Please describe your experience with any of the following: travel processing, purchasing, or inventory management. Include specific examples of your responsibilities and the types of transactions or processes you handled. If you have used systems such as Banner, ServiceNow, or a university purchasing system, please include those details.
    • How do you ensure accuracy and attention to detail when working with sensitive or complex data (e.g., travel reimbursement tracking, purchasing)? Please include any processes or checks you use.

**Document size may not exceed 10 MB.**

Advertised Salary

Minimum $16 per hour

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

The Emma Eccles Jones College of Education and Human Services is home to eight departments and nine centers, each of which are committed to enriching lives, enabling people from a range of backgrounds and interests reach their full potential, helping communities thrive, and ensuring that the state of Utah and our nation are vibrant and strong. Not only do we serve the public, but we also provide interdisciplinary training for students and professionals while offering fertile ground for conducting cutting-edge research on new and innovative human service practices.

University Highlights

Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies' long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in women's volleyball, three consecutive Mountain West tournament titles in women's soccer conference championships, and a first-ever conference championship for gymnastics, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.

*updated 12/2025

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU's non-discrimination policies:

Matthew Pinner

Executive Director

Civil Rights & Title IX Office

matthew.pinner@usu.edu

435-797-1266 | Old Main Rm. 401D

1475 Old Main Hill, Logan, UT 84322

Cody Carmichael

Title IX Coordinator

cody.carmichael@usu.edu

435-797-1266 | Old Main Rm. 402D

1475 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit crtix.usu.edu or contact:

U.S. Department of Education

Denver Regional Office

303-844-5695| OCR.Denver@ed.gov

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

800-421-3481 | OCR@ed.gov

*updated 10/2025

About the Company

U

Utah State University