Business Services Manager*

Business Services Manager Job Opportunity

Job Details

• Salary: $81,120.00 - $111,800.00 Annually
• Location: Throughout San Bernardino County, CA
• Job Type: Full-time
• Job Number: 26-01090WD-01
• Department: Workforce Development Department (EDA)
• Division: 57060-Business Services
• Opening Date: February 28, 2026
• Closing Date: Continuous

Job Description

The Workforce Development Department of the County of San Bernardino has an exciting opportunity for a Business Services Manager to provide business and workforce development assistance within the County by providing services to employers, serving as a point of contact to assist large businesses and corporations in addressing employment and enhancement opportunities. This position will represent the department with business partners and other county agencies and divisions, provide Workforce Innovation Opportunity Act services in conjunction with Americas Job Centers of California, and act as a liaison between private businesses, local governments, state, and/or federal agencies.

Additional Responsibilities

• Supervising/managing the business services team
• Administering, planning, organizing, and coordinating the activities in the Business Services Unit
• Assisting large and small businesses and corporations to improve recruitment, retention, and professional growth of their workforce
• Providing technical assistance to large businesses and corporations on retention and expansion issues
• Coordinating the implementation of workforce development programs between businesses, community organizations, training facilities, and other agencies
• Acting as liaison with representatives from private businesses, local Governments, state and/or federal agencies

Duties

• Assists large and small businesses and corporations to improve recruitment, retention, and professional growth of their workforce.
• Provides technical assistance to large businesses and corporations on retention and expansion issues.
• Coordinates the implementation of workforce development programs between businesses, community organizations, training facilities, and other agencies.
• Acts as liaison with representatives from private businesses, local Governments, state and/or federal agencies.

About the Department

The San Bernardino County Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor's Workforce Innovation and Opportunity Act (WIOA). The America's Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers.

Excellent Benefits

• View the Summary of Benefits
• View the Memoranda of Understanding (MOU) page

Conditions of Employment

• Pre-Employment Process: Applicants must pass a background investigation, which includes fingerprinting and physical exam prior to appointment.
• Travel: A valid California Class C Driver License is required to carry out the essential job-related functions of this position. Mileage reimbursement and proof of automobile liability insurance must be maintained.
• Work Schedule: Evening and weekend work may be required on occasion.
• Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Minimum Requirements

• Education: A Bachelors degree from an accredited college or university in business/public administration, social/behavioral science, or other relevant field of study.
• Experience: Two (2) years of professional-level experience with the primary duty of contacting businesses to provide business-related services; experience should be in-person contacts, including presentations specifically targeted to that business; experience should also include budget/fiscal-related responsibilities. Experience must include one (1) year of full-scope supervision experience over support staff.

Desired Qualifications

• Customer service focused with keen communication and interpersonal skills.
• Public speaking experience, including presentation development and delivery, is highly desirable.

Selection Process

• Examination Procedure: There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire.
• Application Procedure: Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline.

Application Procedure

• Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline.
• Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
• Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work experience section of your application may affect your eligibility or competitive evaluation score.

Priority Application Review

• Applications received by Friday, March 13, 2026 will be included in the first review/processing of applications; subsequent reviews may be conducted as needed to meet business needs.
• Apply as soon as possible as recruitment may close at any time once sufficient qualified applications are received.

Applicant Acknowledgement

• As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants.
• Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email.
• Each applicant needs their own email address.
• We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you.
• Adjust Spam and/or other filters so that our emails are accepted.

Gmail Users

• We have become aware of an increase in Gmails spam filter sensitivity.
• Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
• For your convenience, the attached PDF document contains a step-by-step guide on how to create and apply filters within Gmail.

Applicant Acknowledgement - Notification via Email

• As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants.
• Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email.
• Each applicant needs their own email address.
• We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you.
• Adjust Spam and/or other filters so that our emails are accepted.

Applicant Acknowledgement - Application Complete

• Thank you for taking the time to complete this application and supplemental questionnaire.
• Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted.
• Your submitted application will be reviewed and evaluated as is.
• Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.

Required Question

• Employer: San Bernardino County
• Address: 175 West Fifth Street, 1st Floor
• San Bernardino, California, 92415-0440
• Phone: (909) 387-8304
• TTY Users: 711
• Website: http://www.sbcounty.gov/jobs