Position: Business Relationship Manager - IT (Industrial Solutions)
Location: Hendersonville, NC
This position will be based at the BorgWarner Arden facility in Western North Carolina and will transition to a new facility in Hendersonville.
About Us
BorgWarner has nearly a 100-year legacy of innovation, delivering advanced mobility solutions worldwide. We're now expanding into the high-growth data center market, providing advanced power generation systems for AI-driven data centers and microgrid applications. This growth builds our expertise in turbocharging, thermal management, power electronics, and advanced controls - reflecting our commitment to development, sustainability, and real-world impact. We are a company of innovators and independent thinkers that bring together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner, we constantly work towards our vision of a clean and energy-efficient world.
Our Culture
We believe the health and safety of our employees are a top priority. We care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.
Career Opportunities
We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!
For a listing of open positions in the Hendersonville area, please visit: BorgWarner Openings
Pay & Benefits
All positions start at an above-market pay rate for that position. Benefits are also above market and include the following for all full-time employees:
• Day 1 Medical Coverage with potential of no monthly premium • Onsite Health Clinic for employees and dependents (age 14 and over) with potential of no cost • Dental, Vision, Life, AD&D, and Disability Coverage • Tuition Reimbursement Program after 18 months • Retirement Savings Plan (401k) with a matching program • Company-paid holidays and vacation starting Day 1 • Competitive annual incentive program tied to business results
Job Purpose
We're building a brand-new state-of-the-art facility dedicated to creating power generation systems for data centers and microgrid applications. This new hub will be at the heart of BorgWarner's latest growth initiative, bringing together engineering, innovation, and technology in one dynamic space. Be part of a team that's shaping the future of sustainable power and driving breakthrough solutions from day one. To learn more about BorgWarner's Industrial Solutions business, please visit: BorgWarner Industrial Solutions.
The Business Relationship Manager (BRM) is a liaison between IT and the business, oriented toward emerging needs. Driving digital transformation by digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements. Has significant knowledge in subject matters pertaining to both IT and the business. This person needs to have the ability to gather business requirements and convert them into projects or change requests focusing on the value-add creation. Experience in manufacturing (Industrial/Data Center/Power Generation/Automotive) process is needed.
Key Responsibilities
• Advise business on how to maximize their investment in IT and identify opportunities for leverage of IT • Business requirements gathering and analysis of the business value; leveraging global and regional IT Organization to address these needs • Stand accountable to the business for overall IT delivery (fulfills the task by coordinating other efforts) • Pre-project business solution design, project estimates for cost-benefit analysis • Plan IT budget and monitor IT spend to make sure IT costing effectively and meet Plant and Business Unit IT targets • Work between internal/external IT service provides and the business to develop Service Level Agreement (SLA) negotiations • Communicate and negotiate with business leaders or business process owners on deliverables • Direct projects towards desired technology strategies and standards • Report back to business and IT on the status of projects and IT performance (score card) • Identify opportunities for business operational efficiency and drive to specific metrics for business cost saving and value realization • Perform other duties as needed
What We're Looking For
• Bachelor's degree in Computer Science, Information Systems, or related technical degree • Business analytical skills confirmed by working experience, preferred in the Automotive Industry and SAP ERP • Experience in the digital manufacturing is a plus (IoT, I4.0, RPA) • Strong inter-personal and communication skills, including trainings and presentations • Experience in systems analysis and problem solving • Very good English in writing & speaking • IT projects management (Scrum, Agile) experience is a plus • Strong customer management skills and ability to understand and translate and define complex business requirements • Attention to detail and ability to quickly learn new technologies and tools • Ability to establish and maintain effective working relationships with others; work harmoniously and effectively as part of a team • Ability to work directly with middle to senior management as well as employees at all levels throughout the organization • Ability to prioritize multiple projects, work under tight deadlines, and handle changing priorities
Key Competencies
• Subject matter expertise in both the business and the IT technologies used in the business • Detail and good analytical skills • Interpersonal Skills • Communication and collaboration • Negotiation • Relationship management • Financial and business case development • Project Management • ITIL (Service management, SLA, score cards) • Presentation skills • Next generation competencies are a plus • Scrum and Agile • Data Science and Business Analytics • Machine Learning and Robotic Process Automation (RPA)
What We Believe
• Inclusion: Respecting individuals • Integrity: Honoring truth • Excellence: Focusing on results • Responsibility: Our commitment • Collaboration: Building trust • Safety: This position will adhere to the BorgWarner Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required.
Equal Employment Opportunity
BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
Join the company that is creating solutions that support a cleaner, more energy-efficient world.
For more information about BorgWarner, please visit www.borgwarner.com
Salary Range: $107,600 - $147,950
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BorgWarner is a global technology leader in powertrain solutions. We focus on developing leading powertrain technologies that improve fuel economy, emissions and performance. Our facilities are located across the globe to provide local support for our diverse customer base.
We operate in two groups: The Engine Group develops air management strategies and products to optimize engines for fuel efficiency, reduced emissions and enhanced performance. BorgWarner’s expertise includes engine timing systems, boosting systems, ignition systems, air and noise management, cooling and controls. The Drivetrain Group harnesses a legacy of more than 100 years as an industry innovator in transmission and all-wheel drive technology. The group leverages this understanding of powertrain clutching technology to develop interactive control systems and strategies for all types of torque management.
Deciding where to work is a big decision. At BorgWarner, we manage talent as seriously as we manage our businesses. We encourage you to learn about our company’s proud history, strong culture, technology leadership and future vision. If you find that you share the BorgWarner Beliefs and thrive on job challenge, we invite you to explore the job opportunities available. That is the first step toward experiencing pride, passion, performance and potential with a career at BorgWarner.