Business Relationship Manager

Diversified Systems, Inc.

Harrisburg, PA

JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Backlog Prioritization, Business Analysis, Business Processes, Business Support, Career Development, Communication Skills, Decision Support, Delivery Management, DevOps, Diversity, Documentation, Information Technology Consulting, Microsoft Windows Azure, Product Lifecycle, Project Tracking, Project/Program Coordination, Project/Program Management, Relationship Management, Software Development Lifecycle (SDLC), Traceability
LOCATION
Harrisburg, PA
POSTED
2 days ago

Business Relationship Manager
Hybrid
Must be local to Harrisburg


Description:
Diversified Systems is searching for a Business Relationship Manager (BRM) to provide coordination, stakeholder engagement, and delivery oversight across multiple business units. The resource will ensure effective alignment between business partners and ESO IT by managing priorities, monitoring progress, and facilitating clear communication. In addition, the resource will perform targeted business analysis activities to help translate business needs into actionable requirements that support project objectives.


Responsibilities:

  • Lead light-to-moderate project management duties, including organizing deliverables, tracking milestones, maintaining risks and issues, and supporting typical ongoing governance routines.
  • Maintain strong relationships with business stakeholders and external partners, ensuring expectations are clearly communicated and that IT solutions align with strategic goals.
  • Provide focused business analysis support, including assisting with requirements clarification, documenting processes at a high level, and supporting decision-making discussions.
  • Provide limited testing support, including reviewing requirements for completeness, validating solution behaviors, and confirming that final deliverables meet business needs.
  • Support backlog management activities.
  • Refine user stories and coordinate sprint activities.
  • Ensure traceability across the development lifecycle.
  • Contribute to effective visibility of work and promote consistent communication between business and IT teams.
  • Support Agile teams and standard SDLC practices.
  • Coordinate stakeholder communication and alignment across business and IT organizations.


Requirements:

  • 5 years of experience supporting Agile teams and SDLC processes required.
  • 5 years of experience gathering and documenting business and technical requirements required.
  • 3 years of experience as a Business Analyst, Business Relationship Manager, Project Coordinator, or similar role required.
  • 3 years of hands-on experience using Azure DevOps or similar work management tools required.
  • 3 years of experience coordinating testing activities and supporting UAT required.
  • 3 years of experience managing project deliverables, milestones, risks, and issues required.
  • 3 years of experience supporting backlog refinement, user story development, and sprint coordination required.
  • 5 years of experience facilitating stakeholder communication and alignment across business and IT required.
  • 3-5 years of experience documenting business processes at a high level and supporting clarification of requirements required.
  • Technical & Methodology Expertise:
    • Practical experience with Azure DevOps required.
    • Practical experience with Agile frameworks required.
    • Practical experience with standard SDLC practices required.


About Diversified Systems
Founded in 1990, Diversified Systems is an award-winning Technology Services corporation providing all levels of IT project consulting services nationwide. DSI is headquartered in Columbus, Ohio with regional offices in the American Midwest and East Coast. We offer our consultants a number of flexible and competitive compensation benefit packages.

Diversified Systems is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

Diversity, Equity and Inclusion
DSI values authenticity and is committed to making sure our employees and partners are valued and respected. At DSI, we believe building a diverse culture is important because we know when people work together, we can achieve better results as a team. DSI realizes that everyone comes from various backgrounds. We celebrate these differences because our employees are our greatest asset as we strive to best meet the needs of those we serve. As part of our ongoing efforts, DSI is focused on advancing equality, diversity, and inclusion by setting high standards to continually evolve our culture. This includes but is not limited to recruiting, community involvement, client delivery, and career development.

About the Company

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Diversified Systems, Inc.