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Business Process Readiness Manager

Saint-Gobain

MALVERN, PA

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JOB DETAILS
SKILLS
Aged Care, Billing, Business Process Management, Cash Flow, Childcare, Construction, Continuous Improvement, Contract Management, Contract Requirements, Cross-Functional, Customer Experience, Customer Relations, Customer Service Management, Data Quality, Dental Insurance, Distribution Services, ERP (Enterprise Resource Planning), Ecosystems, Finance, Financial Accounting, Green Construction, Information Technology & Information Systems, Inventory Management, Legal, Manufacturing, Materials Management, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multiplatform/Cross-Platform, Onboarding, Operations Management, Order Management, Order Processing, Order to Cash, Order/Customer Fulfillment, Painting (Facilities and Maintenance), Prescription Drugs, Pricing, Process Development, Process Improvement, Product Development, Product Management, Project Management Certification, Project Management Software, Project Planning, Project/Program Management, Public/Media/Press/Analyst Relations, Reconciliation, Relationship Management, Retirement Plan, Risk, Roofing, SAP, SAP ECC (fka SAP R/3 and SAP ERP), SAP MM, Sales, Standard Operating Procedures (SOP), Supply Chain, Supply Chain Management, Supply Chain Operations, System Integration (SI), Systems Administration/Management, Team Lead/Manager, Time Management, Vision Plan, Warehousing
LOCATION
MALVERN, PA
POSTED
12 days ago
The Business Process Readiness Manager is a critical role within CertainTeed Siding's Project Management Office (PMO), and owns the enablement of commercial growth by activating new plants, warehouse locations and navigating the various legal entities within the organization's structure and ERP ecosystem. This individual ensures that all master data, system configurations, and intercompany trading relationships are established correctly and timely so that sales can operate seamlessly, data flows accurately between legal entities, and the end customer experience remains uninterrupted.

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-This role sits at the intersection of IT systems, supply chain operations, finance, and commercial enablement. The manager will work across multiple ERP environments, including SAP and other platforms, ensuring consistent and compliant setup across all systems.

Essential Functions:-

1. Site & Entity Activation and Maintenance

- - -Lead end-to-end activation of new warehouse locations, manufacturing plants, and subcontractors within SAP and other ERP systems, ensuring all organizational structures, storage locations, and plant parameters are correctly configured.

- - -Manage the onboarding and changes related to new legal entities into the ERP landscape, including company code setup, chart of accounts alignment, and intercompany relationship configuration.

- - -Manage the subcontracting system requirements arising from utilizing outside vendors for various value-added services (painting, lamination, etc.) and create processes and SOPs to support the successful day-to-day operations of the business, including but not limited to order placement, order fulfillment and inventory management.-

- - -Coordinate with finance, IT, operations, product management, and supply chain teams to align system readiness with physical site go-live timelines.

2. Intercompany Operations & Data Integrity

- - -Design and govern intercompany trading relationships in SAP, enabling legal entities to sell materials to one another through automated intercompany billing and stock transfer order (STO) processes.

- - -Ensure accurate and timely data flows between SAP legal entities, including pricing, material master data, customer and vendor master records, and profit center assignments.

- - -Identify and resolve data inconsistencies that impact intercompany order fulfillment, invoicing, or financial reconciliation

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3. Sales Enablement & Customer Experience

- - -Partner closely with Supply Chain, Customer Service, and Order Management teams to ensure that system configurations directly support the ability to take and fulfill customer orders without disruption.

- - -Validate end-to-end order-to-cash flows following each site or entity activation, confirming that pricing, availability, shipping, and invoicing function as expected.

- - -Act as a point of escalation for system-related issues that impact customer-facing operations, coordinating rapid resolution across IT and business teams. - -

4. ERP Integration & Program Management

- - -Manage integration touchpoints between SAP and other ERP systems in the enterprise landscape, ensuring consistent data exchange and process alignment across platforms.

- - -Lead cross-functional project teams through structured activation programs, maintaining project plans, RACI matrices, risk logs, and status reporting in alignment with PMO standards.

- - -Drive continuous improvement by identifying activation bottlenecks and building reusable templates, checklists, and runbooks for future rollouts.

- - -Manage relationships with external system integrators on behalf of SPG (SAP consultants and technology vendors) as needed.


- - -Bachelor's Degree in Supply Chain Management, Operations Management, IT, FInance: : Required

- - -10 -years experience ERP program management, SAP configuration, or supply chain systems roles within a manufacturing or distribution environment: Required

- - -Project Management Certification: Preferred

Other required skills:-

- - -Microsoft Office Excel/Outlook/Word/PPT: required

- - -hands-on knowledge of SAP modules including SD (Sales & Distribution), MM (Materials Management), FI (Financial Accounting), and intercompany processing - -

- - -Experience managing projects in a formal PMO environment, with proficiency in project management tools and methodologies - -

- - -Demonstrated ability to work cross-functionally with IT, Finance, Supply Chain, and Commercial teams.


Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, trim, insulation, drywall and ceilings.


A subsidiary of Saint-Gobain, one of the world's largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com


Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.


Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com .


Employees have the flexibility to choose the benefits that best fit their individual needs.


- - -Health and Wellbeing -- Supporting your wellbeing, to thrive in life and work.-

o - -Medical, Prescription Drug, Vision, and Dental Insurance

o - -Healthcare Saving Account and Flexible Spending Account options

o - -LiveWell Wellness Program

o - -Employee Assistance Program (EAP)

o - -Paid Time Off and Paid Parental Leave

- - -Retirement and Protection - Helping to make the future life you want a reality.-

o - -401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan

o - -Company-provided Life Insurance, AD&D, Short-Term Disability

o - -Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance

- - - Additional Benefits -- Helping shape the experience and impact you want-

o - -Commuter Benefits

o - -Group Legal

o - -Identity Theft Protection

o - -Auto and Home Insurance

o - -Pet Insurance and Discounts

o - -Back-up Child & Elder Care

o - -PerkSpot Employee Discount Program

About the Company

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Saint-Gobain