Overview
As a Business Process Engineer, you will support end-to-end process discovery, analysis, and optimization for Evergreen.AI offerings. Your focus will include Business Process Management (BPM), process documentation, analysis, and support for GenAI-enabled improvements. You will work with cross-functional teams across business, strategy, data, and IT to design and operationalize process enhancements that enable AI-supported workflows.
In this role, you will contribute to transformation workstreams, partner with senior team members, and support the development of process-focused AI solutions. You will apply structured thinking and hands-on analysis to help shape digital capabilities, future-state processes, and AI-enabled process improvements.
Responsibilities
Process Transformation Support
• Support business transformation initiatives by documenting current-state processes and identifying improvement opportunities. • Facilitate and capture end-to-end processes with guidance from senior team members. • Assist in articulating the business value of AI-driven or agentic workflows. • Help evaluate and prioritize use cases across operations and IT. • Participate in workshops with business stakeholders to gather requirements and define future-state needs. • Prepare materials such as process maps, insights, and findings to support presentations and discussions.
Process Excellence & Design
• Identify inefficiencies and support future-state process design aligned to business needs. • Use task mining and process analytics tools (with guidance) to identify patterns and improvement areas. • Contribute to the creation of automation or AI-enablement roadmaps. • Support the design and documentation of AI-augmented process solutions leveraging GenAI models and automation capabilities.
Qualifications
5+ years of hands-on experience in process analysis, BPM, process optimization, operations excellence, or automation programs. Foundational understanding of BPM concepts, workflow tools, process mining, and/or GenAI is a plus. Bachelor's degree in Business, Engineering, Computer Science, Information Systems, or related field. Strong analytical and problem-solving skills. Good presentation, facilitation, and communication capabilities. Self-starter mindset with strong collaboration skills. Proficiency in MS Office (PowerPoint, Excel, Visio).
We are a staffing agency helping individuals find jobs and employers fill open positions.
Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.
Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.
Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.