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Business Process Analyst / Process Architect

Rootshell Enterprise Technologies

Redwood City, CA

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Analysis Skills, Architectural Analysis, Automation, Backlog Prioritization, Billing, Business Architecture, Business Development, Business Model, Business Processes, Business-to-Business (B2B), Change Management, Cloud Computing, Contract Management, Customer Relationship Management (CRM) Systems, ERP (Enterprise Resource Planning), Error Handling, Financial Operations, Information Technology Consulting, Operations Processes, Order Management, Order to Cash, Order/Customer Fulfillment, Pricing, Process Analysis, Process Development, Professional Services, Quality Assurance, Requirements Management, Requirements Validation/Verification, Sales, Salesforce.com, Service Level Agreement (SLA), Sprint Planning, Technical/Engineering Design, Traceability
LOCATION
Redwood City, CA
POSTED
3 days ago

Hello All,

Greetings from Rootshell Inc.

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Business Process Analyst / Process Architect - Salesforce Revenue Cloud Order Orchestration for one ofour client, Please share your resume with current location & full contact info

Job Title:Business Process Analyst / Process Architect - Salesforce Revenue Cloud Order Orchestration

Locations:Redwood City, California / Dallas, TX - Hybrid

Locals Preferred

Job Description:
Business Process Architecture & Transformation

  • Lead enterprise-wide B2B transformation initiatives focused on Quote-to-Cash (QTC), Order-to-Cash (O2C), and Revenue Operations.
  • Analyze current-state business processes and define future-state scalable process architectures.
  • Design optimized workflows for order capture, fulfillment, orchestration, amendments, renewals, and billing.
  • Collaborate with business stakeholders to standardize and streamline operational processes across sales, finance, operations, and customer success.
  • Identify process gaps, bottlenecks, and automation opportunities.
Salesforce Revenue Cloud & Order Orchestration
  • Drive functional design and implementation of Salesforce Revenue Cloud solutions.
  • Define orchestration flows for complex B2B product ordering and fulfillment scenarios.
  • Work with Salesforce architects and development teams to configure:
    • Product Catalogs
    • Pricing & CPQ workflows
    • Order Management processes
    • Contract lifecycle management
    • Subscription and recurring revenue models
    • Order orchestration and fulfillment logic
  • Support integration design between Salesforce Revenue Cloud and ERP, billing, fulfillment, and CRM systems.
  • Ensure end-to-end process traceability across quoting, ordering, invoicing, provisioning, and renewals.
Process Modeling & Documentation
  • Create detailed business process maps, swimlane diagrams, SOPs, and workflow documentation.
  • Develop business capability models and operational process frameworks.
  • Define business rules, exception handling, SLAs, and governance standards.
  • Translate business requirements into functional specifications and user stories.
Stakeholder & Program Collaboration
  • Facilitate workshops with business and technical stakeholders to gather requirements and validate process designs.
  • Collaborate with Product Owners, Solution Architects, Salesforce teams, QA, and PMO organizations.
  • Participate in Agile ceremonies, backlog refinement, sprint planning, and release activities.
  • Support organizational change management and business adoption initiatives.


With regards,

Naveen | Sr. Talent Acquisition

Rootshell Enterprise Technologies Inc.

Naveen@rootshellinc.com | www.rootshellinc.com

About the Company

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Rootshell Enterprise Technologies