People Drive Our Success
Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team at Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development, empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members drive and optimism. Together, we can make a difference in the financial future of our communities.
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GENERAL SUMMARY
Responsible for identifying, developing, supporting, and/or implementing new operational processes and systems that increase efficiency and effectiveness within branches and back-office units. Responsible for analyzing financial data and transactions to identify risks and opportunities for improvement. Planning, organizing, tracking, and controlling the efforts and resources of various moderate scope operations, projects. Support user acceptance testing for banking applications, ensuring the new enhancements meet the business requirements and function as intended. Support the delivery of solutions that improve everyday business processes, meet set objectives, and solve business problems within agreed-upon schedules.
ESSENTIAL FUNCTIONS
• Support Business Units by reporting needs by gathering and analyzing data using Business Intelligence BIC for the purpose of identifying solutions for strategic business needs and/or operational requirements. • Design and develop reports using Business Intelligence BIC to support the operations department in meeting operational and strategic reporting requirements. • Maintain a library of model reports for various types of recurring or repetitive information gathering. • Validate the integrity of reporting models and make changes as required. • Compile data and prepare regularly scheduled or special management report requests. • Assist with all aspects of systems-related requests, including system testing and documentation. • Manage the Business Change Request BCR process by guiding stakeholders through BCR forms submission, documentation for testing and validation, and official sign-off for enhancements and changes. • Open and monitor tickets with vendors such as FIS and Trustage for any IBS Insight and/or form issues.
QUALIFICATIONS
Education College Graduate or equivalent experience required.
Experience Minimum three years of experience in banking/financial services. IBS Insight Deposit System knowledge, including familiarity with BIC TellerInsight Sales Management and Deposit Origination functionality required. System testing experience required. Must have a good understanding of banking and branch operations.
Skills • Analytical approach to research. • Good understanding of project management concepts. • Good organizational skills. • Ability to communicate with staff at all levels. • PC proficiency, including Excel, Word, and PowerPoint. • Ability to work with minimal supervision. • Familiarity with branch and back-office functions, systems, and related policies and procedures, and regulatory issues. • Ability to work independently and in a team environment. • Ability to organize and coordinate multiple tasks. • Detail-oriented. • Strong analytical, critical thinking, along with written and verbal communication skills. • Must show initiative, be self-motivated, and adapt well to a changing environment. • Must be committed to seeking opportunities for improvement and possess the ability to achieve results despite challenges.
OTHER DETAILS
Pay: $74K - $82K per year Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package, which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs, which includes coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs) and health savings accounts (HSAs) with company contributions, voluntary coverages, and 401(k).
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Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex, including pregnancy and related medical conditions, childbirth, and breastfeeding, reproductive health, decision-making, sexual orientation, gender identity, and expression, genetic information or characteristics, disability, or medical condition, military status, or status as a protected veteran, or any other status protected by applicable law.
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