Business Operations Manager

We’re looking for a Business Operations Manager to be the connective tissue across finance, operations, and executive support. You’ll own core company operations (reporting, onboarding, budgeting), act as a triage layer for the CEO, and help keep the organization running smoothly as we grow.

This is a hands-on, highly leveraged role for someone who’s excited to solve messy problems, wrangle details, and build lightweight processes that actually get used.

Key Duties and Responsibilities

• Tax, Finance & Reporting

  • Coordinate and prepare business reporting for investors and stakeholders (monthly/quarterly updates, board materials, KPI snapshots).

  • Work with our accountants/fractional CFO to manage:

    • State and federal compliance and filings

    • Basic financial hygiene (invoices, reimbursements routing, documentation collection)

  • Support high-level budget management:

    • Help track spend vs. budget across teams

    • Maintain simple, usable budget dashboards for leadership

  People Ops & Onboarding

  • Own end-to-end onboarding logistics for new hires and contractors:

    • Checklists, calendars, access, equipment coordination

    • Partner with hiring managers to ensure consistent, repeatable onboarding experiences

  • Maintain hiring/onboarding documentation and lightweight processes as we scale.

  Executive Support

  • Act as a first line of triage for the CEO’s inbound requests:

    • Intake and prioritize external requests (meetings, partnerships, intros)

    • Decide what to decline, what to handle yourself, and what to escalate

  • Manage CEO scheduling and key recurring cadences (staff meetings, 1:1s, investor check-ins).

  • Drive follow-through on company-level projects and decisions:

    • Track action items and owners

    • Nudge stakeholders and keep timelines moving

  General Business Operations

  • Help manage company-level projects (e.g., B Corp process, new tools/systems rollouts).

  • Improve and document core workflows (onboarding, renewals tracking, budget approvals, etc.).

  • Be the “owner” of internal operational hygiene: making sure things are written down, findable, and up to date.

Benefits

• Competitive salary (range is posted above)

• Stock options

• Medical, dental, vision benefits and 401K

• Unlimited PTO

• Weekly team lunches

• Travel opportunities

About MLH

Major League Hacking's (MLH) mission is to empower hackers. Each year over 100,000 young technologists and innovators around the world attend MLH events and join our community. Our events provide a self-driven environment where community members learn from each other outside the confines of traditional academia. The MLH team grew out of this movement and is dedicated to making it accessible to the entire world.

• We’re a team of 20 full-time people primarily based on the US East Coast (mostly NYC) with team members in Louisville, London, and India, to name a few.

• Our co-founders, Swift and Jon, were recognized for their work in education by Forbes in the 2017 30 Under 30 list.

• We work with some of the top technology brands like Dell, Oculus, and Google to help them reach our community and get the latest and greatest tools into their hands.

• We have a group of world-class investors including General Catalyst, Alexis Ohanian (Reddit), Jeff Lawson (Twilio), and Sundance DiGiovanni (Major League Gaming).

• We are a mission driven B Corp, committed to responsibly serving the world and our community.