Business Operations Manager

Business Operations Manager
The Business Operations Manager reports directly to the President and works closely with the Executive Team to support the day-to-day administrative, operational, and purchasing functions of the organization. This role is responsible for coordinating office and field operations, maintaining organizational processes, supporting project execution, and ensuring efficient communication across departments.
This person plays a key role in supporting profitability through effective administration, cost control, purchasing oversight, scheduling coordination, and process improvement. This position works collaboratively with department managers, supervisors, vendors, and customers to ensure projects and operations run smoothly, efficiently, and in accordance with company policies and standards.
Key Responsibilities

• Coordinate daily operational and administrative activities to support efficient business operations.
• Support Operations Managers and Field Supervisors with project documentation, scheduling, reporting, and job cost tracking.
• Manage purchasing activities, including obtaining vendor quotes, issuing purchase orders, tracking deliveries, and maintaining vendor relationships.
• Monitor inventory levels and coordinate procurement of materials, equipment, and supplies to support project and operational needs.
• Assist in negotiating pricing, delivery schedules, and service agreements with vendors and subcontractors.
• Maintain accurate records related to purchasing, project costs, vendor contracts, and operational activities.
• Assist with scheduling personnel, equipment, and resources to ensure projects are properly staffed and executed.
• Support budget tracking, cost controls, and reporting to help maintain project and company profitability.
• Ensure critical project information, specifications, and documentation are properly maintained for estimating, purchasing, and recordkeeping purposes.
• Coordinate implementation of new administrative processes, systems, and procedures to improve operational efficiency.
• Assist with onboarding and training coordination to ensure employees understand company policies, procedures, and safety requirements.
• Serve as a liaison between office staff, field personnel, customers, vendors, and subcontractors to facilitate communication and problem resolution.
• Support client and vendor relationships by responding to inquiries, coordinating requests, and ensuring a high level of service.
• Prepare reports, spreadsheets, and operational summaries for management review.
• Assist with maintaining compliance with company policies, customer requirements, and regulatory standards.
• Perform other administrative and operational duties as assigned.

Qualifications & Skills

• Strong administrative, organizational, and project coordination skills.
• Knowledge of purchasing, procurement processes, vendor management, and inventory control.
• Experience tracking project costs, budgets, and operational expenditures.
• Excellent verbal and written communication skills.
• Strong attention to detail and recordkeeping abilities.
• Ability to prioritize multiple projects and deadlines in a fast-paced environment.
• Proficiency with Microsoft Office Suite, spreadsheets, and business software systems.
• Strong problem-solving and critical-thinking skills.
• Ability to work collaboratively with office staff, field personnel, vendors, and customers.
• Experience in construction, service, contracting, or operations environments preferred.