Business Operations Lead, Worldwide Public Sector, WWPS EDU/SLG/xTech Operations

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Analysis Skills, Business Analysis, Business Operations, Channel Strategies, Cloud Computing, Conferences, Corporate Finance, Cross-Functional, Data Analysis, Data Quality, Diversity, Finance, Financial Reporting, Forecasting, Government, Government Sales, Industry/Trade Analysis, Local Government, Marketing, Mentoring, Metrics, Operational Audit, Operational Support, Partner Sales, Performance Analysis, Performance Metrics, Problem Solving Skills, Reporting Dashboards, Reporting Skills, Risk Analysis, Sales, Sales Management, Sales Operations, Sales Support, Set Goals, Startup, State Government, Strategic Analysis, Strategic Planning, Trend Analysis, Writing Skills
LOCATION
Austin, TX
POSTED
30+ days ago

This position will be responsible for Sales Operations and Business analysis for the Education and State and Local Government team within the Worldwide Public Sector (WWPS) Sales Operations organization. This will be a pivotal role that enables you to have significant business impact through your direct involvement in monthly and quarterly metrics, modeling, reporting, forecasting, and providing operations support and ensuring data quality.

This position will be responsible for leading formalization of the financial and business reporting for the Education and State and Local Government team within WWPS. The role will include being a strategic partner to the sales team, owning requirements for various dashboards, and reporting and advising on operational metrics and key performance indicators to support the rapid growth of the AWS public sector business.

The WWPS Sales Operations Lead will work in collaboration and coordination with the Education and State and Local Government sales team they support, including account teams, partner teams, service teams, corporate finance and various other functions. The Operations Lead will lead forecast calls, pipeline inspection and operate as a strategic business partner to their aligned Sales Managers. The Sales Operations Lead will provide analytical reporting, performance commentary, look around corners to help inspect and identify trends and risks within the business, dive deep to get to the root cause of a problem, take ownership to resolve and mitigate future problems, help author strategic narratives, and recommend new ways of managing the business that can help accelerate growth.

Key job responsibilities

  • Manage all aspects of Worldwide Public Sector reporting and analysis ensuring timeliness, completeness and accuracy of reporting
  • Provide strategic analysis and year/year, quarterly and monthly trend analysis
  • Market and industry analysis for education and state and local government markets
  • Help author narratives and provide data insights and analysis for Quarterly Business Reviews
  • Provide sales operations support to cross functional support teams across SLG/EDU, including but not limited to: Greenfield Acceleration, Marketplace, Specialists, CSMs and operate as a primary back-up and SME to support field operations Analysts with additional coverage during peak seasons
  • Own annual quota and/or goal setting process for support teams in coordination with external WWSO or WWPS teams
  • Operate as a strategic partner to the Operations leader for SLG/EDU
  • Work in close coordination with Finance to support headcount management

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles