Business Operations Lead, Amazon Air Cargo

Amazon.com Inc

Bellevue, WA

JOB DETAILS
SKILLS
Air Cargo, Billing, Business Operations, Business Skills, Cost Control, Onboarding, Organizational Skills, Process Improvement, Revenue Forecasting, Revenue Planning, Revenue/Sales Reporting, Sales Operations, Set Goals, Team Player
LOCATION
Bellevue, WA
POSTED
17 days ago

Would you like to be part of a team focused on helping increase the adoption of Amazon Air Cargo across the United States? Amazon Air is looking for a Business Operations Lead to help drive the growth of Air Cargo customers. Do you have the business savvy, organization skills, and ability to collaborate across multiple business owners to help establish Amazon Air as the premier air cargo provider? If so, come join us!

As the Business Operations Lead on our Sales Operations team, you will have the exciting opportunity to be part of a growing team whose goal is to make it seamless for customers to do business with Amazon Air Cargo. The Business Operations Lead will 1/ lead process improvement programs in a) invoicing and payments, b) revenue forecasting and planning, and c) cost optimization and 2/ drive the business forward via Weekly Business Review (WBR) and goal setting. You should be a self-starter, comfortable working directly with customers, possess exceptional organizational skills, capable of creating simple, scalable solutions to difficult problems, and thrive in a fast paced and dynamic environment.

Key job responsibilities

  • Own Amazon Air Cargo"s invoicing function
  • Integrate invoicing into the customer onboarding process
  • Minimize Amazon Air Cargo"s invoice debt
  • Organize stakeholders and programs to address customer disputes
  • Build and improve revenue forecasting and reporting mechanisms
  • Build and improve weekly business review (WBR) mechanisms
  • Build and improve annual/monthly goal-setting mechanisms

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles