Business Operations Engineer I - Performance Excellence

Summary:

The Business Operations Engineer I will guide and support efforts to ensure Performance Excellence programs are developed and managed using a data driven focus which sets priorities for improvements aligned to ongoing strategic imperatives. The Business Operations Engineer I role is at the center of critical efforts to continuously evolve the organization and make impactful changes. This is a hands-on role, diving deep to understand the current situation and processes utilizing critical thinking to understand root causes, recommend changes and new designs. This position deals with highly sensitive and confidential information and interacts with internal and external customers at all levels throughout the organization.

Responsibilities:

• Builds and maintains positive relationships with all customers, associates, physicians, patients, vendors, and visitors
• Participates with teams, work groups, projects, and activities designed to improve operational performance and processes
• Prepares documents, diagrams, and presentations to illustrate findings
• Conducts data analysis and supports team projects by completing action items as assigned
• Supports performance excellence and project management tools for initiatives
• Works closely with project managers, business and industrial engineers and various other teams to identify potential for improvement
• Research opportunities for performance excellence, supports plans, and coordinates the teams in achieving performance excellence
• Researches and maintains knowledge of emerging business best practice
• Participates in special projects and performs other job duties as assigned

Requirements:

Education/Skills

• Master’s Degree in Business/Healthcare Administration or other healthcare-related advanced degree
• Proficient in Microsoft Office Suite Tools: Excel, Word, PowerPoint, Visio, Project, and Outlook
• Ability to work full-time in a hospital, clinic, or office environment
• Ability to work with all levels of associates across the organization
• Excellent teaching, speaking and interpersonal communication skills

Experience

• 0-2 years of professional experience
• Preferred experience in healthcare setting

Licenses, Registrations, or Certifications

• None

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time