Business Operations Analyst - onsite, Columbus, Roswell or Birmingham

Job Summary:

Manages, plans and leads diverse and complex and/or large-in-scope projects for banking operations divisions, which may include activities associated with strategic change management, product initiatives, process re-engineering, control procedures, bank conversions and de-conversions, and technology projects. Aligns key stakeholders from across the organization to ensure collaboration in all project related activities. Manages activities to ensure project goals are in line with corporate and business standards and objectives and are accomplished within the prescribed time frame, scope and funding parameters.

Job Duties and Responsibilities:

• Manages complex project initiatives, consulting and collaborating with project teams and stakeholders to develop project business case, clearly defined nature and scope, specifications, associated project documents and project strategy. Participates in the development of system requirements and design specifications.
• Works with project stakeholders, business end users, technical analysts, third-party vendors, and others to understand and prioritize processes for accomplishing projects. Establishes project plans including timeframes, funding availability and limitations, staffing requirements, allotment of available resources. Ensures projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.
• Coordinates communication with all areas of the enterprise that impact project scope, budget, risk and resources of the work effort being managed. Identifies and schedules project time frames, activities/tasks, milestones, and deliverables. Runs regular project planning/status sessions. Executes established work plans for each project under the program roadmap in accordance with Synovus'' Project Governance Framework.
• Tracks project milestones and adjusts project plans and/or resources to meet the needs of the project. Anticipates and identifies obstacles, variances, and potential risks. Develops, recommends and implements corrective actions and risk mitigation. Assists in the evaluation of changes to project scope, resources, and deliverables based on project status reviews.
• Ensures that project team follows established System Development Life Cycle standards and methodology is tailored to meet project and audit standards. Coordinates requests for changes from original specifications and ensures proper change communication and impact analysis. Provides management and stakeholders with regular project progress/status presentations and reports. Manages stakeholder expectations accordingly.
• Assists project management team members with identifying and prioritizing opportunities for utilizing technology and improved processes to achieve the goals of the enterprise and ensure project dependencies are clearly defined and addressed. Ensures integrity of deliverables and incorporates lessons learned from recent and past projects.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Minimum Education: Bachelor''s degree in business administration or a related field or an equivalent combination of education and experience.

Minimum Experience: Five years of project management experience in multiple technologies and functions, managing customer relationships and leveraging business applications for competitive advantage.

Required Knowledge, Skills, & Abilities:

• Knowledge of business management principles including strategic planning, resource allocation, production methods, and coordination of people and resources
• Broad knowledge of Synovus'' key functions and banking operations
• Knowledge of the business process design, internal control systems, and project management with strong analytical aptitude
• Knowledge of software development process including requirements gathering, analysis and design, development tools and technologies, release and version control, contemporary testing methodologies, and deployment management
• Skill presenting and explaining technical information in a way that establishes rapport, persuades others, and gains understanding
• Strong conceptual and creative skills
• Strong teamwork and interpersonal skills at all levels of management
• Strong presentation and facilitation skills
• Strong verbal and written communication skills
• Ability to blend creativity, problem solving, and technical skills for refining existing theories or developing new approaches.
• Proficiency with Microsoft Office software programs, including Excel, Visio and Project Office

Preferred Knowledge, Skills, & Abilities:

• Project Management Professional (PMP) designation preferred