Business Operations Analysis Management

University of Utah

Salt Lake City, UT

JOB DETAILS
SALARY
$100,000–$125,000 Per Year
SKILLS
Academic Affairs, Academic Research, Administrative Skills, Alliance/Partner Management, Analysis Skills, Background Investigation, Budgeting, Business Analysis, Business Model, Business Operations, Business Plan, Business Process Management, Business Processes, Business Strategy, Business Support, Coaching, Code of Federal Regulations, Continuous Improvement, Contract Research Organization (CRO), Cross-Functional, Decision Support, Disability Accommodations, Economic Development, Employee Benefits, Employee Retention, Employee Terminations, Executive Assistant Skills , Financial Analysis, Forecasting, Functional Programming Languages, Health Science, Higher Education, Leadership, Maintain Compliance, Market Trend Analysis, Operational Audit, Operational Strategy, Operational Support, Operations Management, Operations Processes, Operations Research, Organizational Development/Management, Organizational Skills, People Management, Performance Analysis, Performance Management, Performance Reviews, Policy Development, Problem Solving Skills, Process Improvement, Public Safety, Quality Assurance, Quality Management, Quality Metrics, Regulatory Compliance, Regulatory Requirements, Research Administration, Resource Management, Resource Utilization, Service Delivery, Staff Development, Stewardship, Strategic Planning, Team Lead/Manager, Team Player, University/School Policies
LOCATION
Salt Lake City, UT
POSTED
30+ days ago

Announcement

Details

Open Date 06/04/2026 Requisition Number PRN45263B Job Title Business Operations Analysis Management Working Title Research Partnerships & Business Operations Career Progression Track M00 Track Level M6 - Director, M5 - Associate Director FLSA Code Administrative Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary VP Area Academic Affairs Department 00002 - EVPAA - Academics Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $100,000 - $125,000 Close Date 07/28/2026 Priority Review Date (Note - Posting may close at any time) 06/12/2026 Job Summary

Reporting to the Vice Provost for Research Partnerships and Planning/Chief Research Officer (CRO), within Academic Affairs (AA) office, this position provides strategic and operational leadership to support the growth of research initiatives and external partnerships under the Academic Affairs umbrella. This role ensures alignment between organizational strategy, research priorities, and operational execution by overseeing business operations, staff management, and cross-functional coordination across the university.

This position may be filled at either the Associate Director or Director level, depending on the selected candidate's qualifications, experience, and demonstrated competencies.

This role leads the analysis and optimization of business operations to ensure strategic initiatives are aligned with institutional objectives. The role drives agility in decision-making, identifies inefficiencies, eliminates duplicative work, and fosters integration across academic, research, and administrative units. This position supports a dynamic and evolving portfolio of research centers, institutes, and initiatives within Academic Affairs.

Serving as both an internal and external-facing leader, this role acts as a central liaison across units including the President's Office, colleges across campuses, Economic Development, UCareer Corporate Engagement, Academic Affairs, the Office of the Vice President for Research (VPR), Advancement, Health Sciences, Facilities, Central Communications, HR, and other key partners.

This position will partner closely with executive leadership to define organizational goals, shape strategic plans, and ensure effective execution. This role applies advanced business analysis methodologies (e.g., process mapping, organizational design, and strategy alignment tools) to evaluate and improve institutional effectiveness, ensuring practices align with the University's mission, vision, and strategic priorities.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

Direct/Manage/Supervise the analysis of the organization's business operations to ensure strategic initiatives are aligned with corporate objectives. Help drive speed and agility in decision making, identify areas to eliminate duplicative work, remove barriers to progress, and accelerate stronger integration across business units and functions. Focus on business process (work activities, workflows, work activity procedures, mechanisms, roles, organization reporting relationships, etc.) and ensure alignment with organizational goals. Utilize business analysis related models and diagrams such as process maps, organizational structure diagrams, strategy maps, role reporting relationships, etc. to aid in proposing new strategies for successful business change. Study cross-departmental business processes for efficiency and communicate complex findings to leadership. Ensure organizational practices are consistent with stated business model, mission, and objectives.

Department Specific Responsibilities:

Strategic Leadership & Planning

  • Direct the development and implementation of strategic, operational, and financial goals aligned with Academic Affairs and university priorities
  • Partner with executive leadership to define short- and long-term strategic plans supporting research growth and external partnerships
  • Translate strategic priorities into actionable initiatives, ensuring alignment across research centers, institutes, and academic units
  • Develop and implement frameworks to evaluate performance, effectiveness, and continuous improvement efforts
  • Operations & Business Process Management
  • Lead the analysis of business operations, workflows, and organizational structures to improve efficiency and effectiveness
  • Identify opportunities to eliminate redundancies, remove barriers, and streamline cross-functional processes
  • Utilize tools such as process maps, organizational charts, and strategy models to support decision-making and recommend improvements
  • Ensure operational practices align with institutional goals, metrics, and quality standards
  • Oversee administrative services, compliance requirements, and general business functions supporting research initiatives
  • Program & Initiative Oversight
  • Provide oversight for a portfolio of research centers, institutes, and strategic initiatives within

Academic Affairs

  • Ensure successful implementation and ongoing management of complex, cross-functional programs
  • Support development and scaling of new initiatives aligned with university research priorities
  • Monitor program outcomes and recommend adjustments to improve performance and impact
  • People Leadership & Organizational Management
  • Oversee all aspects of staff management, including recruitment, retention, performance evaluation, and professional development
  • Determine appropriate organizational structures and staffing models to support evolving needs
  • Foster a high-performing, collaborative team environment across functional areas
  • Ensure competency and development of managers and staff through ongoing coaching and training
  • Financial & Resource Management
  • Direct planning and administration of budgets, including forecasting staffing, capital, and operating needs
  • Analyze financial performance, market trends, and resource utilization to inform decision-making
  • Ensure responsible stewardship of resources in alignment with institutional priorities

Stakeholder Engagement & Partnership Development

  • Serve as a key liaison across internal and external stakeholders to ensure alignment and collaboration
  • Support development of strategic partnerships with academic, industry, and community organizations
  • Promote research programs and initiatives to internal and external audiences
  • Facilitate cross-functional collaboration to strengthen institutional relationships and outcomes
  • Service Excellence & Continuous Improvement
  • Ensure high-quality service delivery by proactively addressing stakeholder feedback, concerns, and opportunities
  • Support the University's continuous quality improvement initiatives through data-driven decision-making
  • Participate in university-wide committees to develop policies, improve services, and strengthen operations
  • Problem Solving & Decision-Making
  • Exercise independent judgment in managing operations, programs, and staff while aligning with executive direction
  • Resolve complex organizational, operational, and stakeholder issues impacting research and service delivery
  • Make informed decisions regarding budget allocation, program development, and operational priorities
  • Ensure compliance with institutional policies and regulatory requirements

Associate Director, Business Operations Analysis Management

Third-level manager. Manages the activities of first-level and second-level managers and/or supervisors. Responsible for hiring, firing, performance appraisals, and pay reviews. Broad knowledge of the field with proven leadership skills.

Requires a bachelor's (or equivalency) + 10 years or a master's (or equivalency) + 8 years of directly related work experience.

This is an Associate Director-Level position in the Management track.

Director, Business Operations Analysis Management

First-level director. Assists executives and/or senior directors in defining organizational goals and strategic plans. Extensive business knowledge with comprehensive understanding of the organization and functional area.

Requires a bachelor's (or equivalency) + 12 years or a master's (or equivalency) + 10 years of directly related work experience.

This is a Director-Level position in the Management track.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Associate Director, Business Operations Analysis Management: Requires a bachelor's (or equivalency) + 10 years or a master's (or equivalency) + 8 years of directly related work experience.

Director, Business Operations Analysis Management: Requires a bachelor's (or equivalency) + 12 years or a master's (or equivalency) + 10 years of directly related work experience.

Preferences

  • Experience working in higher education
  • Familiarity with University of Utah systems and procedures
  • Experience or educational background in STEM-related fields

Type Benefited Staff Special Instructions Summary Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

    • What is your highest level of completed education?
  • None

  • High School Diploma or Equivalent

  • Associate Degree

  • Bachelor's Degree

  • Master's Degree

  • Doctorate Degree

    • How many years of related work experience do you have?
  • Less than 2 years

  • 2 years or more, but less than 4 years

  • 4 years or more, but less than 6 years

  • 6 years or more, but less than 8 years

  • 8 years or more, but less than 10 years

  • 10 years or more, but less than 12 years

  • 12 years or more, but less than 14 years

  • 14 years or more

Applicant Documents

Required Documents

  • Resume
  • Cover Letter
  • List of References

Optional Documents

About the Company

U

University of Utah

The state’s oldest and largest institution of higher education, the University of Utah is the flagship university of the state. The University offers more than 100 undergraduate and 90 graduate degree programs to more than 31,000 students (23,500 undergraduate and 7,500 graduate). The University is noted for its high research profile, its diversity of ideas and people, its stunningly beautiful setting and the warmth, friendliness, and collegiality of its faculty staff, and students. Imagine yourself working in a collaborative, creative, respectful environment where everyone’s contribution is needed and appreciated – University of Utah!

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Education
FOUNDED
1850
WEBSITE
http://www.utah.edu/