Business Operations Administrator

Vista Higher Learning

Boston, MA

JOB DETAILS
SALARY
$60,000–$70,000 Per Year
SKILLS
Analysis Skills, Business Growth, Business Operations, Campaigns, Communication Skills, Customer Relationship Management (CRM), Data Analysis, Data Formats, Data Processing, Data Quality, Decision Support, Documentation, Financial Analysis, Identify Issues, Marketing, Marketing Automation Software, Microsoft Excel, Microsoft Office, Operational Audit, Operational Support, Performance Analysis, Performance Management, Pivot Chart, Pivot Tables, Presentation/Verbal Skills, Problem Solving Skills, Quality Management, Regional Sales, Reporting Dashboards, Return on Investment (ROI), Revenue Growth, Revenue/Sales Reporting, Sales, Sales Analysis, Sales Support, Salesforce.com, Trend Analysis, Writing Skills
LOCATION
Boston, MA
POSTED
Today
Sales & Marketing Analyst

You have a good understanding of the relationship between strong processes, accurate data, and reports generated through sales and marketing systems. And, you have an eye for the details, an analytical mindset and want to grow your career while supporting the operational efficiency of a growing business. We are passionate, innovative, lifelong learners, and creative thinkers working to develop culturally authentic language learning products for K-12 schools and universities.

As our Sales & Marketing Analyst, you will assist the Business Operations team in expanding the capacity and level of strategic support that they provide to the Sales, Marketing and Customer Success teams.

In this role you will:

  • Support Go-To-Market teams (Sales, Marketing, and Customer Success) by building, maintaining, and monitoring reporting dashboards that track sales, marketing, and customer performance.
  • Conduct sales territory analysis, proactively flagging trends, risks and opportunities for improvement, tracking performance trends and advising on potential changes.
  • Analyze sales data and deal approvals and provide insights to support decision-making.
  • Review marketing data, including segmentation, campaign performance tracking, and reporting on return on investment (ROI).
  • Help ensure maintained data quality across systems, troubleshoot issues and support integrations with internal and third-party data sources.
  • Build and improve dashboards, update documentation and training materials, respond to ad hoc analysis requests to contribute to scalable reporting and tool usage.
  • Assist with special projects as needed.

You must have (minimum required skills & experience):

  • Bachelor's degree minimum (must be completed/earned by May 2026)
  • 1+ years of professional work experience (including co-op/internship experience) in business operations, marketing analytics, sales support, revenue or similar roles.
  • Good problem-solving skills and experience interpreting different operational needs or challenges and identifying resolutions.
  • Familiarity/hands-on experience with using sales or customer account (CRM) and marketing automation software and/or tools.
  • Advanced proficiency in Microsoft Excel with pivot tables, charting, conditional formatting, data validation, and lookup functions.
  • Proficiency in standard office software (e.g., Microsoft Office, Google Workspace), usage of digital tools for communication and productivity and excellent verbal and written communication skills.

Ideal if you have (preferred skills & experience):

  • Experience working in the publishing, ed-tech, language learning or similar industry
  • Experience using Salesforce or Marketo tools

Location: Boston-Hybrid Position requires current residence within the United States of America, within a commutable distance to and a willingness to work a Hybrid schedule (minimum of Tuesday/Thursday + 3rd additional day) in our Boston, MA office location. Relocation assistance is not available. Salary range: $60,000-$70,000 annual salary.

This position is salaried and is eligible for an annual incentive based on employee and organizational performance.

About the Company

V

Vista Higher Learning

Who Are We? We are world-travelers, educators, editors, linguists, and technology enthusiasts. We’re explorers, innovators, thinkers, life-long learners, and creators. We’re a team of intellectually curious, seriously passionate, culturally minded individuals dedicated to building highly engaging and authentic print and digital language products that foster an appreciation for world languages and cultures, both in and out of the classroom. We are a diverse team of language specialists, technology experts, client and customer advocates, developers, designers, experienced photo and media researchers, marketing aficionados, product gurus, and project Sherpas. Together, we work hard, we brainstorm, we share experiences, and we inspire each other. Together, we collaborate and innovate. Together, we push boundaries, we try new things, we challenge each other, we tackle tough problems and create solutions, and we have fun. Together, we’re transforming the world of language education and redefining what it means to learn. We are Vista Higher Learning—and we believe in the power of language learning and the impact that language, education, and culture have on the future. Join our innovative team and discover what we can achieve together! Benefits: -Comprehensive Health Coverage: We offer a rich healthcare package to all employees and their families. Options are available for health, vision, dental, life, disability, and flexible spending programs. -Work/life Balance: We know that time off from work for rest, relaxation, connecting with family and exploring the world around us. We offer paid time off and paid holidays for all employees. -401(k): Vista Higher Learning matches 100% of up to 4% of salary after a 30 day waiting period. -Wellness Programs: Our people are our most valuable asset, which is why we offer a variety of wellness oriented programs such as; on-site fitness classes, monthly chair massages, company-wide challenges, a wellness portal and, for employee’s enrolled in our health plan, incentives and reimbursements for achieving qualifying health goals through your medical practitioner. -Commuter Benefits: We offer mass transit subsidies for our Boston-based employee’s for getting to and from the office. -Tuition Reimbursement: We support learning and development and offer a tuition reimbursement program for qualifying courses per calendar year.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Printing and Publishing
WEBSITE
https://vistahigherlearning.com/about-us/careers