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Business Office Manager

PROPERTY OWNERS ASSOCIATION OF HILLTOP LAKES

Hilltop Lakes, TX

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JOB DETAILS
SKILLS
Accounting, Accounting Software, Accounts Payable, Accounts Receivable, Administrative Skills, Analysis Skills, Balance Sheet, Best Practices, Board Meeting, Budgeting, Business Administration, Candidate Screening, Cash Flow, Communication Skills, Credit and Collections, Dental Insurance, Disciplinary Action, Documentation, Employment Law, External Audit, Finance, Financial Analysis, Financial Management, Financial Operations, Financial Regulations, Financial Reporting, Financial Statements, Forecasting, Fund Accounting, General Ledger Accounting, Generally Accepted Accounting Principles (GAAP), Government Accounting, Health Insurance, Human Resources, Human Resources Processes, Income Statements, Interviewing Skills, Job Requisition Posting, Leadership, Legal Reports, Legal Support Skills, Maintain Compliance, Microsoft Excel, Microsoft Office, Nonprofit, Office Management, Onboarding, Operational Support, Organizational Skills, Past Due Accounts, Payroll Administration, People Management, Performance Management, Problem Solving Skills, Process Management, Records Management, Regulatory Compliance, Regulatory Requirements, Regulatory Submissions, Reporting Skills, Talent Management, Team Player, Time Management, Vision Plan
LOCATION
Hilltop Lakes, TX
POSTED
30+ days ago
Benefits:
  • Employee discounts
  • Health insurance
  • Paid time off
  • 401(k)
  • Dental insurance
  • Vision insurance

Job Title: Business Office Manager 
Department: Welcome Center
Reports To: Board of Directors
 
Position Summary
The Business Office Manager is responsible for overseeing the financial operations, human resources functions, administrative processes, and business office staff of the Property Owners Association. This position ensures fiscal integrity, regulatory compliance, accurate financial reporting, and efficient office operations in support of the Board of Directors and membership.
 
The Business Office Manager also leads payroll administration and key HR functions, including recruitment, interviewing, onboarding, and employee performance management. This role plays a critical part in safeguarding Association assets, maintaining transparency in financial matters, and supporting a productive and compliant workplace.
 
Core Responsibilities
 
Financial Management
·       Oversee all POA financial operations including accounts payable, accounts receivable, assessments, and payroll
·       Administer and ensure accuracy of payroll processing, including compliance with applicable laws and reporting requirements
·       Prepare monthly financial statements, balance sheets, income statements, and budget-to-actual reports
·       Assist in annual budget preparation and long-term financial forecasting
·       Maintain general ledger and ensure accuracy of all financial records
·       Coordinate annual audits and work directly with external auditors
·       Monitor cash flow and investment accounts
·       Ensure proper internal controls and fraud prevention safeguards
 
Human Resources & Talent Management
·       Manage full-cycle recruitment, including posting positions, sorting and reviewing applications, and coordinating pre-screening of candidates across departments
·       Conduct and/or coordinate interviews with hiring managers and department leaders
·       Oversee onboarding process for new employees, ensuring proper documentation, orientation, and training coordination
·       Administer employee records in compliance with confidentiality and legal requirements
·       Support and guide supervisors in employee performance management processes, including evaluations, disciplinary actions, and development planning
·       Ensure compliance with employment laws, policies, and HR best practices
 
Assessment & Member Account Oversight
·       Oversee billing and collection of member assessments
·       Manage delinquency processes in coordination with legal counsel
·       Ensure accurate recordkeeping of member accounts
 
Compliance & Governance Support
·       Ensure compliance with state laws and POA governing documents
·       Provide financial reports and analysis to the Board of Directors
·       Attend Board meetings and present financial updates
·       Assist with preparation of required filings and regulatory documentation
 
Office Administration & Leadership
·       Supervise business office staff and support departmental coordination
·       Develop and maintain internal policies, procedures, and HR practices
·       Oversee records management, including financial and personnel documentation
·       Ensure professional, responsive, and respectful service to members and staff
·       Coordinate cross-department administrative processes as needed
 
Knowledge, Skills & Abilities
·       Strong financial analysis and reporting skills
·       Knowledge of payroll administration and HR processes
·       High level of integrity and confidentiality with both financial and personnel information
·       Excellent organizational and time management skills
·       Ability to communicate financial and HR-related information clearly to non-technical audiences
·       Strong problem-solving and decision-making abilities
·       Ability to work collaboratively with Board members, staff, and committee chairs
 
Education & Qualifications (Required)
·       Bachelor’s degree in Finance, Accounting, Business Administration, or related field (required) or equivalent experience
·       Minimum of 3–5 years of progressively responsible financial management experience
·       Experience in HOA/POA, municipal, nonprofit, or governmental accounting preferred
·       Working knowledge of payroll processing and HR best practices
·       Strong knowledge of GAAP and fund accounting principles
·       Proficiency in accounting software and Microsoft Office Suite (Excel required)
·       Ability to interpret governing documents, bylaws, and deed restrictions
 


About Us:
The PROPERTY OWNERS ASSOCIATION OF HILLTOP LAKES has been serving our vibrant community in Hilltop Lakes, TX for over 30 years. Our commitment to enhancing the quality of life for our residents is what sets us apart, and our employees thrive in a supportive, collaborative environment that values teamwork and innovation.

About the Company

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PROPERTY OWNERS ASSOCIATION OF HILLTOP LAKES