Cooperstown Center is seeking an experienced and detail-oriented Business Office Manager(BOM) to join our team in Cooperstown, NY.
This is not a typical office position. The role is fast-paced and requires exceptional organizational skills, strong attention to detail, and the ability to manage multiple priorities while working closely with residents, families, and internal departments. The ideal candidate has prior office/finance experience.
REQUIREMENTS:
Experience with Medicare, Medicaid, managed care, and insurance processes preferred
Confidence and professionalism when discussing financial matters with residents and families
Ability to learn and navigate multiple computer programs and databases efficiently
Exceptional attention to detail with a high level of accuracy
Strong organizational, time-management, and follow-through skills
Ability to thrive in a fast-paced environment while managing competing priorities
DUTIES:
Meet with residents and families to discuss financial responsibilities and payment obligations
Assist Medicaid applicants with gathering and submitting required documentation
Maintain accurate resident census information within billing and clinical software systems
Collect private-pay balances and resident income owed to the facility
Assist with insurance verification and authorization processes
Manage and distribute resident trust funds
Ensure all admission and financial agreements are completed and properly executed
Collaborate with interdisciplinary teams to ensure accurate financial and resident records
Perform additional duties as assigned
About us:
Cooperstown Center for Rehabilitation and Nursing is a 174-bed rehabilitation and skilled nursing facility located in the heart of the Mohawk Valley and just minutes away from the National Baseball Hall of Fame and Museum. Cooperstown Center is committed to ensuring the highest quality of life for all our residents, helping each to get stronger, healthier, and happier. We’re a community of friends, neighbors, and family living life to the fullest, and we want all residents to leave Cooperstown Center with dignity and independence. Cooperstown Center is a proud member of the Centers Health Care Consortium.
Equal Opportunity Employer –M/F/D/V