Business Office Coordinator (part-time)

Employment Type:

Part time

Shift:

Day Shift

Description:

Join the Revolution of Care at Mary's Meadow!

Are you ready to be a part of a nursing home that is transforming the way we provide long-term skilled nursing care? Mary's Meadow at Providence Place is looking for a passionate and dedicated Business Office Coordinator to join our innovative team. At Mary's Meadow, we believe in empowering our residents to live their lives to the fullest, while enjoying the comforts of a home-like environment. Join us in revolutionizing the future of care!

Compensation: $25 - $30 per hour, depending on verification of experience and qualifications.

Position Purpose: The Business Office Coordinator supports the day-to-day financial and administrative operations of the community. Responsibilities include resident billing support, census management, accounts receivable functions, resident personal needs accounts, insurance verification, admissions support, cash management, collections, accounts payable coordination, and maintaining accurate resident financial records. This role works closely with residents, families, facility leadership, and the Central Business Office to ensure accurate reimbursement, regulatory compliance, and exceptional customer service.

What you will do:

• Maintain accurate resident census information in PCC, including admissions, discharges, payer changes, insurance information, and resident demographic updates.
• Complete daily census reconciliation and distribute census reports to appropriate departments and vendors.
• Verify insurance eligibility, payer sources, authorizations, copays, deductibles, and managed care benefits for incoming residents.
• Enter and maintain resident insurance information, authorizations, contacts, billing data, and supporting documentation within PCC.
• Create and maintain resident financial records to support accurate billing and reimbursement activities.
• Receive, process, and deposit private pay, applied income, resident trust account, and other approved payments while maintaining accurate supporting documentation.
• Process credit card payments and ensure timely posting and reconciliation of resident accounts.
• Generate, review, and distribute resident statements and billing documentation to residents, guardians, and responsible parties.
• Conduct collection activities for outstanding resident balances, including collection calls, written correspondence, family meetings, and documentation of collection efforts.
• Track and monitor residents with pending Medicaid applications and coordinate with responsible parties, caseworkers, social services, and billing teams to obtain required documentation.
• Submit required notifications and documentation related to Medicaid eligibility, admissions, discharges, and payer source changes.
• Maintain resident Personal Needs Accounts (PNA), including deposits, withdrawals, petty cash, reconciliations, banking transactions, and monthly statements.
• Reconcile resident trust and personal funds accounts and ensure compliance with all applicable regulations and policies.
• Process and code invoices, maintain accounts payable documentation, coordinate invoice approvals, and communicate with vendors regarding payment status.
• Assist with monthly close activities, financial reporting, account reconciliations, and business office record maintenance.
• Prepare required reports, surveys, census documentation, occupancy reports, and supporting financial records.
• Participate in reimbursement review and triple-check meetings to support billing accuracy and reimbursement integrity.
• Maintain positive working relationships with residents, families, vendors, insurance representatives, facility leadership, and Central Business Office staff.
• Attend required meetings, trainings, and in-service programs.
• Perform additional duties as assigned.

Minimum Qualifications:

• High School Diploma or equivalent required; Associate degree in Business Administration, Accounting, Finance, Healthcare Administration, or related field preferred.
• 4+ years of business office, accounting, bookkeeping, billing, or healthcare administrative experience required.
• Long-term care, skilled nursing, senior living, or healthcare experience preferred.
• Knowledge of Medicare, Medicaid, insurance verification, billing, collections, and accounts receivable processes preferred.
• Experience utilizing electronic medical records and billing systems; PCC experience preferred.
• Proficiency with Microsoft Office applications including Word, Excel, Outlook, and other business software.
• Strong customer service, communication, organizational, and problem-solving skills.
• Ability to maintain confidentiality and manage sensitive financial information.
• Ability to work independently, prioritize multiple tasks, and meet deadlines in a fast-paced environment.
• Demonstrated attention to detail and commitment to accuracy.

Position Highlights and Benefits:

• Paid holidays and generous Paid Time Off (PTO)
• Opportunity to get paid daily - through DailyPay
• Referral Program
• Up to $4,000 in tuition reimbursement annually!
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Day-1 low cost medical, dental and vision insurance plans. Enjoy lower cost medical services when you visit facilities within the Trinity Health

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.