Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Last Mile team is for you. We manage the delivery of tens of millions of products every week to Amazon's customers, achieving on-time delivery in a cost-effective manner to deliver a smile for our customers.
Amazon Logistics is looking for a customer focused, analytically and technically skilled Business Intelligence Engineer to drive effective performance measurement and management, innovation and execution in last mile delivery. This position will be responsible for leading a BIE team building out analysis and visualization tools and processes' to support our growing Amazon Logistics business.
The successful candidate will be able to effectively retrieve, integrate, visualize and present critical data to improve the efficiency of the package delivery network, and enable efficient management of a large global logistics system. This individual will work with technical and business teams to optimize planning, execution, process improvement and track progress against goals. This role requires an individual with excellent analytical abilities, business acumen and comfort with technical teams and systems. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and enjoy working with large scale of data.
Key job responsibilities
Partner with internal stakeholders across multiple teams, gathering requirements and delivering end to end solutions
Partner with Data Engineering and Software Development Engineers to prioritize and define AMZL data and BI development needs
Work with in-house scientists, global supply chain, transportation and logistics teams to identify new BI capabilities and projects
Conduct deep dive investigations into operations execution and business problems, identify opportunities, and lead or support implementation (role varies by opportunity)
Analyze and visualize large scale geo-spatial logistics and transaction data to articulate user behavior or delivery process problems, and output solid analysis report with recommendation
Serve as liaison between the WW Planning and Analytics team and the operations business teams to achieve the goal of providing actionable insights into current delivery performance, and ad hoc investigations into future improvements or innovations. This will require data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations
Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting
About the team
The AMZL ORBIT (Operations Reporting, Business Intelligence, and Technology) team works as an integral part of AMZL worldwide to ensure that its business intelligence and analytics needs are met. By providing information, insight, and decision support, we strive to enable success of all parts of AMZL. Our stakeholder set includes senior management, station operations, DSP management, Flex management, long-term planning, Ops technology (Voice of the Delivery Station, Voice of the Customer), network planning, and pretty much every BI and Ops teams in AMZL. The BI team maintains and improves metric reporting and AMZL"s content in PerfectMile. This team also support publication of WBR decks across NA, EU and JP. We also support a limited set of reports in Tableau and QuickSight dedicated for analytical purposes.