Amazon Now is Amazon"s ultra-fast delivery service, bringing everyday essentials - grocery, fresh produce, and household staples - to customers" doors in 30 minutes or less. Operating from a rapidly expanding network of dedicated fulfillment locations across the United States, Amazon Now is redefining speed and convenience for millions of customers.
The R2L (Rapid and Rural Logistics) Analytics team powers the data and insights behind Amazon Now"s operations. We build the data infrastructure, reporting, and analytical solutions that enable operational leaders to make faster, smarter decisions as we scale one of Amazon"s highest-growth businesses. We are looking for a Senior Business Intelligence Engineer to own the operational analytics ecosystem for Amazon Now across Finance, Supply Chain, Delivery, and Under-the-Roof (UTR) operations.
As a Senior BIE on the R2L Analytics team, you will be the analytics owner for Amazon Now"s operational metrics - building the measurement frameworks, data pipelines, and reporting solutions that leadership relies on to run and scale the business. You will work across four critical operational pillars:
Finance - Cost-to-serve analytics, unit economics, and financial performance reporting across the Amazon Now network
Supply Chain - Inventory positioning, demand planning, site-level coverage, and network optimization analytics
Delivery - Last-mile delivery performance, route efficiency, promise accuracy, and customer experience metrics
Under-the-Roof (UTR) Operations - Fulfillment productivity, pick/pack/ship cycle times, processing throughput, and labor efficiency within Amazon Now facilities
This is a greenfield opportunity. You won"t be inheriting a mature analytics stack - you"ll be building it. The right candidate thrives in ambiguity, moves fast, and is energized by the challenge of defining what "good" looks like for a business that is scaling rapidly.
Key job responsibilities