Business Intelligence Analyst (Systems/Applications Analyst, Sr.)

Department Overview

The mission of the Information Technology Group (ITG) is to develop, implement and maintain technology-based services and solutions enabling OHSU to effectively manage information to accomplish its missions.

This position will be part of a dynamic, energetic and collaborative team that supports the organization in the use of data and information to further OHSU's mission to strive for excellence in education, research and scholarship, clinical practice and community service. Members of the Business Intelligence and Advanced Analytics (BIAA) team work to apply knowledge and best practices to assist end users in leveraging BI Tools (Power BI, Cognos, Tableau, etc.) to analyze enterprise data for informed decision making throughout the organization.

Function/Duties of Position

System/Business Analysis

• Propose, facilitate and document modifications to existing business processes and operational workflows.
• Use the knowledge gained by working with business partners and through prior experience to analyze data in enterprise applications including Oracle EBS, Epic and Banner in order to meet reporting requirements.
• Conducts customer meetings to obtain system definition and design approvals or develop system or workflow interfaces, and requirements gathering.
• Designs, develops and documents new applications and systems or clinical/operational workflows.
• Analyzes present and future system needs of customers and makes recommendations on options and alternatives for implementing applications and systems or processes.
• Designs, develops and documents modifications to existing applications and systems.
• Assumes project coordination responsibilities for small projects or sub-projects within a larger project.

Data Validation/Quality Assurance

• Ensure data integrity and validity of applications and systems.
• Ensure that proper quality assurance standards are applied throughout the software development process.
• Work with assigned departments to document user-friendly testing of system/interface requirements, make design recommendations to meet quality assurance requirements and project schedule.
• Assist and/or develop test cases and scripts and thoroughly test fixes, enhancements, and patches prior to release into user testing.
• Document and communicate preliminary testing results.
• Develops test plans and conducts testing.
• Translate technical specifications and requirements into informative, user-friendly test plans for end-user acceptance testing.
• Tests vendor upgrades and new releases.

BI Reporting Customer Support

• Provide ongoing support, follow up and maintenance to existing applications and systems or workflows.
• Triage and address issues as they arise based on customer incidents and change requests.
• Assist in the development and design of system interfaces and data integration to support BI Reporting, Analysis and Application needs.
• Provides training/mentor assistance to analysts and/or end users with less experience.
• Coordinates the escalation and resolution of software processing problems with vendor support specialists.
• A strong advocate and representative for the end-user; which may include providing support for operationalized products and iterating on the information received from end users.

Professional Development

• Participate in appropriate activities that enhance general knowledge of or ability to do assigned work.
• This includes, but is not limited to, the following: attend classes, seminars, and other training forums; attend staff meetings and other informational sessions; read vendor documentation, trade publications, or other sources appropriate to position; interact with peers and other employees to receive and disseminate information.

Other duties as assigned.

Required Qualifications

Education/Experience

• Master's degree in business or computer science or related field and four years of work-related experience in the information technology field; OR

• Bachelor's degree in business or computer science or related field and six years of work-related experience in the information technology field; OR

• Associate's degree in business or computer science or related field and seven years of work-related experience in the information technology field; OR

• Eight years work related experience in the information technology field; OR

• Equivalent combination of education and experience where one year of experience will be substituted for an Associate's degree and two years of experience will be substituted for a Bachelor's degree.

• Minimum three years of business analyst experience.

• Experience leading requirements gathering sessions and documenting associated business requirements for large-scale IT projects.

• Experience planning and managing large-scale IT projects.

• Experience with Cognos, Oracle, Power BI or other BI tool.

Skills and Abilities

• Knowledge of data warehousing architecture.

• Proven communication, analytical and problem-solving skills.

• Excellent presentation/facilitation skills.

• Ability to manage multiple projects on an ongoing basis with excellent attention to detail.

• Demonstrate skilled problem-solving capabilities to determine solutions and options to resolve problems.

Preferred Qualifications

• Two or more years of experience with Power BI products.

• Experience with Oracle EBS or other ERP financial modules.

• Knowledge of Oracle EBS or other ERP financial data and related databases and processes.

• Ability to read, write and maintain basic SQL code.

• Project Management Professional (PMP) certification from the Project Management Institute.

• IBM Cognos Certified Professional.

Additional Details

This is a remote, Monday - Friday, 8:00am - 5:00pm role.

Benefits

• Healthcare for full-time employees covered 100% and 88% for dependents.
• $50K of term life insurance provided at no cost to the employee.
• Two separate above market pension plans to choose from.
• Vacation - up to 200 hours per year dependent on length of service.
• Sick Leave - up to 96 hours per year.
• 9 paid holidays per year.
• Substantial Tri-Met and C-Tran discounts.
• Employee Assistance Program.
• Childcare service discounts.
• Tuition reimbursement.
• Employee discounts to local and national businesses.

Why apply to OHSU?

We are Oregon''s only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland''s largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu