Introduction
Were motivated by the fact that educators take care of our childrens future and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future.
Overview
The Business Engagement Lead - Security & Infrastructure serves as a strategic and operational partner to Horace Manns Security & Infrastructure technology teams. This role ensures effective work intake prioritization capacity planning financial management and performance reporting to support consistent predictable technology delivery.
This is a full-time position eligible for remote work from approved U.S. states or hybrid work from Springfield IL. Remote employees should anticipate occasional travel for on-site collaboration and planning sessions.
Responsibilities
Work Intake Prioritization & Governance
Develop and manage a standardized intake process aligned to Technology governance practices.
Facilitate prioritization discussions based on business value risk resource availability and financial impact.
Ensure all incoming work is properly scoped documented and communicated.
Workload Capacity & Resource Planning
Maintain visibility into workload resource allocation and team capacity across Security & Infrastructure.
Partner with leaders to forecast staffing needs and identify resource gaps.
Provide analytical insights to support vendor strategies and contract decisions.
Financial & Budget Management
Support annual budget planning quarterly forecasts and long-term financial strategy.
Track actual spend versus budget for labor tools vendors and capital initiatives.
Conduct variance analysis and recommend corrective actions or optimization opportunities.
Integrate financial implications into prioritization and planning decisions.
Reporting & Performance Insights
Develop dashboards and reporting that reflect intake status KPIs team performance and financial progress.
Prepare executive-ready summaries for leadership communication.
Automate ongoing reporting to improve operational efficiency.
KPI & Operational Performance Management
Collaborate with leadership to define and track KPIs that reflect operational effectiveness and financial stewardship.
Identify performance trends and recommend improvements.
Promote adoption of metrics that improve transparency and accountability.
Stakeholder Engagement & Collaboration
Serve as a liaison across Security Infrastructure PMO Finance and Business Units.
Translate complex technical issues into business and financial context.
Facilitate roadmap updates quarterly business reviews and intake discussions.
Process Improvement
Document refine and standardize processes related to intake planning reporting and financial management.
Identify opportunities to streamline operations and drive consistency.
Ensure alignment with Technology Service Management and PMO frameworks.
Requirements
Bachelors degree in Business Information Systems Finance or related field or equivalent experience.
5 years of experience in business engagement IT operations PMO FP&A or similar roles.
Strong financial acumen including budgeting forecasting reporting and variance analysis.
Experience with LeanIX Workday Excel or similar tools.
Excellent analytical reporting and communication skills.
Ability to collaborate across technical business and financial teams.
Ability to manage multiple priorities in a dynamic environment.
Preferred Qualifications
Understanding of IT Security or Infrastructure concepts cloud networking IAM operations preferred but not required.
Experience supporting technology organizations IT operations or service management practices.
Familiarity with ITIL principles or similar frameworks.
Key Competencies
Customer Focus
Accountability
Collaboration
Communication Excellence
Analytical Thinking
Operational Excellence
Work Environment & Travel Requirements
Full-time role supporting remote or hybrid work arrangements.
Remote employees should expect occasional travel 2-4 times per year for team collaboration and planning.
Travel is reimbursed in accordance with company policy.