Business Development, Call Centers, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Lead Management, Organizational Skills, Resolve Customer Issues, Sales, Sales Communications, Scripting (Scripting Languages), Telephone Skills
our Business Development Team. We are looking for someone with exceptional customer relation skills and an exceptional attitude! Candidate must possess effective communication skills
have a strong customer service and/or sales background and excellent organizational skills. Position includes
lead management, inbound and outbound calls and appointment booking and confirmation. Previous experience in a call center and/or automotive
franchise is beneficial but not required. Strong communication skills (phone and email) and computer and organizational skills are required.
What We Offer
Industry leading Compensation Package
Good work schedule
Great work environment
Great team environment and culture.
Full company benefits including Medical, dental insurance, Paid vacation and 401k plans.
Responsibilities:
Address customer inquiries on automobiles and automobile products
Use Customer Relationship Management software (CRM) to develop and maintain relationships with new and existing clients
Use all available communication channels to book sales appointments
Maintain professional appearance and representation of the organization
Respond quickly to internet, phone and text inquiries using email, scripts and templates
S
Sam Galloway Ford-Lincoln