Business Development Representative- Healthcare Foodservice

Global Payments Inc

Troy, MI

JOB DETAILS
SKILLS
Business Development, Channel Strategies, Communication Skills, Computer Security, Contract Negotiation, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Enterprise Applications, Enterprise Sales, Forecasting, Healthcare, Hospital, Hospital Systems, IT Procurement, Merchant Services, National Sales, Nutrition, Organizational Skills, Presentation/Verbal Skills, Pricing, Product Demonstration, Product Planning, Project/Program Management, Purchasing/Procurement, Relationship Management, Request for Proposals (RFP), Requirements Validation/Verification, Revenue Growth, Sales, Sales Closing Skills, Sales Cycle, Sales Management, Sales Pipeline, Sales/Support Engineering (SE), Technology Sales, Territory Development, Time Management, Writing Skills
LOCATION
Troy, MI
POSTED
30+ days ago

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Overview / General Description

The Sales - Healthcare is responsible for driving new revenue growth within the healthcare foodservice sector for Genius Foodservice. This role focuses on engaging hospitals, health systems, senior living groups, and healthcare dining operations to modernize their on-premise mobile ordering, POS, digital, and self-order kiosk experiences.

The Sales Executive owns the full sales cycle from initial outreach through contract execution. Success in this role requires strong enterprise sales capability, experience selling into healthcare organizations, and the ability to coordinate across cross-functional teams including Product, Development, Enterprise Relationship Managers, and Project Management. This individual will build new relationships, develop territory strategies, and partner with healthcare divisions of large foodservice management organizations when appropriate.

Responsibilities

  • Identify, qualify, and close net-new enterprise opportunities within the healthcare foodservice sector, including hospitals, senior living organizations, and healthcare divisions of national foodservice management companies.

  • Build and execute a structured territory plan targeting high-potential healthcare dining operations.

  • Lead full-cycle enterprise sales activities including discovery, stakeholder mapping, solution design, presentations, demos, RFP responses, pricing, negotiation, and contract close.

  • Develop and maintain strong relationships with Healthcare Nutrition Services leaders, Foodservice Directors, Auxiliary/Support Services, IT Security, and Procurement.

  • Partner with Genius Enterprise Relationship Managers to ensure alignment across national accounts and support vertical expansion.

  • Collaborate closely with Sales Engineers to validate requirements, design solution proposals, and support security/compliance review processes.

  • Maintain deep understanding of Genius Foodservice solutions, product roadmap, and competitive landscape.

  • Document all activities in CRM, maintain accurate forecasting, and manage pipeline with discipline.

  • Represent Genius Foodservice at industry events, customer sites, and executive meetings.

  • Ensure a clean post-close handoff to the Enterprise Relationship Management team to support implementation and ongoing account health.

  • Perform other related duties as required.

Basic Qualifications

  • Bachelor's degree or 5+ years of relevant enterprise sales experience.

  • 3 to 7 years of experience selling technology, digital platforms, or enterprise software into healthcare systems or healthcare dining environments (preferred).

  • Proven track record managing long, multi-stakeholder sales cycles and closing complex enterprise deals.

  • Familiarity with healthcare procurement processes, IT/security reviews, and accessibility/compliance considerations.

  • Exceptional verbal, written, and presentation skills with the ability to communicate value to executives and operational buyers.

  • Strong organization, time management, and pipeline management abilities.

  • Experience working with Sales Engineering, Product, and Customer-facing teams to advance deals.

  • Ability to thrive in a fast-paced environment while consistently achieving measurable results.

Travel

Up to 50% as needed for client meetings, site visits, and industry events. Annual average expected at approximately 20-30%.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties and activities may change at any time with or without notice.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.

About the Company

G

Global Payments Inc

Global Payments has been a market leader in the U.S. since the 1960s when its former parent company, National Data Corporation, pioneered a specialized data processing system. For over 50 years, Global Payments has been delivering innovative payment solutions. Our software-driven, technology-enabled solutions are leading our customers into the future.

Headquartered in Atlanta, Georgia with more than 10,000 employees worldwide, Global Payments is a member of the S&P 500 with merchants and partners in 30 countries throughout North America, Europe, the Asia-Pacific region and Brazil.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Financial Services
FOUNDED
1967
WEBSITE
https://www.globalpaymentsinc.com