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Business Development Representative

SERVPRO of Northeast Charlotte

Charlotte, NC

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JOB DETAILS
SALARY
$65,000–$80,000 Per Year
SKILLS
Alliance/Partner Management, Business Development, Business-to-Business (B2B), Canvassing, Cold Calling Skills, Communication Skills, Competitive Research, Construction, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Facilities Management, Forecasting, Insurance, Interpersonal Skills, Laptop PC, Lead Generation, Leadership, Market Research, Market Segmentation, Market Share, Market Trend Analysis, Marketing Campaign, Marketing Strategy, Marketing/Sales Collateral, Microsoft Office, Negotiation Skills, Performance Analysis, Property Insurance, Property Management, Record Keeping, Reporting Skills, Roofing, Sales, Sales Management, Sales Pipeline, Sales Presentation, Sales Prospecting, Sales Qualification, Salesforce.com, Strategic Planning, Target Marketing, Time Management, Training/Teaching
LOCATION
Charlotte, NC
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Company car
  • Company parties
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Training & development

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Help or transport service
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • company vehicle 
  • company phone
  • company laptop
Position Summary:


The New Business Development Manager is responsible for identifying, pursuing, and securing new residential and commercial  opportunities. This role focuses on expanding market share by generating qualified leads, building long-term client relationships, and developing strategic partnerships with property managers, insurance agents, real estate professionals, and commercial decision-makers.


Key Responsibilities:


Business Development & Sales


  • Prospect, qualify, and generate new business leads through cold calling, networking, canvassing, and attending industry events.

  • Develop and maintain a strong pipeline of opportunities in residential, multi-family, commercial, and industrial roofing.

  • Conduct client presentations and roof evaluations with support from the estimating or technical team.

  • Secure new contracts and ensure a seamless transition to production teams.

Client Relationship Management


  • Establish and maintain trusted relationships with key stakeholders including property owners, facility managers, general contractors, adjusters, and insurers.

  • Follow up on completed jobs to encourage referrals and repeat business.

  • Serve as the point of contact for clients during the sales process and ensure client satisfaction.

Market Research & Strategy


  • Analyze market trends, competitor activity, and customer feedback to identify new business opportunities.

  • Collaborate with marketing to develop campaigns and sales materials tailored to target markets.

  • Help define strategic targets (industries, locations, customer segments) and create a monthly action plan.

Reporting & Performance


  • Maintain accurate records of all sales and prospecting activities within the CRM system.

  • Provide weekly reports and forecasts to leadership.

  • Meet or exceed monthly and quarterly sales goals.

Qualifications:


  • Proven experience in B2B or construction-related sales (roofing experience preferred)

  • Strong understanding of roofing systems, insurance restoration process, or construction industry a plus.

  • Excellent communication, negotiation, and interpersonal skills.

  • Self-motivated, results-driven, and goal-oriented.

  • Ability to work independently and manage time effectively.

  • Proficient in CRM tools (e.g., Salesforce) and Microsoft Office Suite.

Compensation: $65,000 - $80,000 per year




Picture yourself here fulfilling your potential.


At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.



All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.


All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

About the Company

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SERVPRO of Northeast Charlotte

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