BUSINESS DEVELOPMENT PROJECT MANAGER

Position Summary

The Business Development Project Manager plays a key role in supporting the National Account Manager by managing the operational and project coordination aspects of strategic accounts and new business opportunities. This role serves as a critical link between internal departments - including Customer Service, Applications, Engineering, Regional Sales Managers, and Technical Support - and external distribution partners, contractors, and National Account Customers. The ideal candidate is process driven, detail-oriented, highly organized, and thrives in a fast-paced environment where collaboration and communication are essential.

Key Responsibilities

• Support the National Account Manager in planning, organizing, and executing projects for key national account customers.
• Work directly with contractors and Intellihot's internal support team to organize installations, start-ups, and service visits.
• Process and track part orders for national account sites, ensuring accuracy and timely delivery.
• Serve as a key point of contact for national account customers, providing updates, resolving issues, and supporting their needs from start to finish.
• Manage and maintain project pipeline accuracy within the company's CRM system, ensuring data integrity, timely updates, and visibility across departments.
• Help refine processes, tools, and communication channels to continuously enhance how we serve our partners.
• Maintain consistent communication with National Account Manager, clients and stakeholders-providing regular updates, documentation, and status reports.
• Coordinate and deliver all project closeout materials to national account customers, including startup documentation, training materials, warranties, and maintenance guides.

Qualifications

Education & Experience:

• Bachelor's degree in Business, Engineering, Project Management, or related field.
• 3-5 years of experience in project management, account coordination, or client services-preferably within manufacturing, HVAC, or building systems industries.
• Experience maintaining CRM systems (e.g., Salesforce) and ensuring accuracy of project and pipeline data.

Skills & Competencies:

• Excellent written and verbal communication skills; comfortable interacting with customers, technicians, and executives.
• Strong organizational and time management abilities with keen attention to detail.
• Process-oriented mindset with a focus on standardization and continuous improvement.
• Analytical and problem-solving skills, with the ability to manage multiple priorities simultaneously.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data reporting tools.
• Team-oriented, self-motivated, and adaptable to a fast-paced environment.

Salary Range: $75,000-90,000 per year

Benefits: Medical, dental, vision insurance, 401K with company match, life insurance, short term disability, long term disability, paid time off, paid holidays, and bonus potential