Business Development Manager

About the role

The Business Development Manager (BDM) plays a critical role in identifying, engaging, and nurturing potential customers to help the company achieve its revenue goals. This role focuses on generating qualified opportunities through outbound prospecting, market research, and relationship-building. The BDR partners closely with sales and marketing teams to ensure a healthy pipeline of leads and to help drive long-term business growth.

What you'll do

• Conduct targeted outbound outreach through calls, emails, social platforms, and other channels to identify and qualify new business opportunities
• Research target markets, industry trends, and key decision makers to support strategic outreach and pipeline development.
• Maintain accurate lead information within the Customer Relationship Management (CRM) tool, track engagement history, and update pipeline status to support forecasting and reporting
• Partner with sales team members to pass qualified leads, share customer insights, refine outreach strategies, and optimize conversion rates
• Build rapport with potential clients, understand their challenges, and convey the company’s value proposition effectively

Qualifications

• 1–3+ years of experience in business development, sales, lead generation, or a related customer-facing role
• Experience with CRM tools (e.g., Salesforce, HubSpot) and lead management platforms
• Strong written and verbal communication skills, with the ability to articulate value clearly
• Demonstrated success in outbound prospecting and achieving activity or conversion targets
• Comfort working in a fast-paced, collaborative environment
• Bachelor’s degree in business, marketing, communications, or equivalent experience preferred

Key Competencies

• Strategic thinking with operational excellence
• Comfort with ambiguity and rapidly changing priorities
• Discretion and sound judgment in handling confidential information
• Bias toward action and results-oriented mindset