Business Development Manager

About the Opportunity

Northspyre is looking for a commercial real estate–savvy, operationally strong Business Development Manager to lead our inbound and outbound pipeline teams. This role is ideal for a former broker team lead, inside sales leader, or call center manager within CRE who understands how to drive high-volume outreach while maintaining quality conversations with sophisticated buyers.

You'll bring deep familiarity with CRE stakeholders (developers, owners, brokers) and pair that with a process-driven, metrics-oriented leadership style to scale a high-performing business development function. This isn't a generic SaaS BDR management role. It's an opportunity to bring real commercial real estate expertise into a scaled, tech-enabled growth engine — and build a team that can engage the market with both credibility and volume.

What You'll Do

• Lead a high-performance outreach engine: Run a structured, high-volume inbound and outbound motion akin to a broker or inside sales floor — ensuring activity levels, conversion rates, and pipeline targets are consistently achieved.
• Bring CRE expertise into the motion: Translate real-world commercial real estate knowledge into sharper targeting, messaging, and qualification. Help the team speak the language of developers, owners, and capital partners.
• Coach & develop talent: Manage, mentor, and level up a team of BDAs with a strong emphasis on call coaching, objection handling, and live deal support. Instill urgency, professionalism, and accountability.
• Own pipeline generation: Drive team-level pipeline creation with clear accountability for KPIs including call volume, meeting conversion, and qualified opportunities.
• Operationalize the playbook: Build and refine scalable processes across inbound and outbound — from lead routing to call cadences to qualification frameworks — ensuring consistency and repeatability.
• Scale the team: Recruit, hire, and ramp BD talent, ideally with experience building teams in fast-paced, high-activity environments (e.g., brokerage teams, inside sales orgs, call centers).
• Partner with Sales & Marketing: Align closely with Account Executives and Marketing to prioritize high-value accounts, refine ICP targeting, and ensure tight feedback loops on lead quality.
• Drive accountability through data: Track daily, weekly, and monthly performance metrics; run structured pipeline reviews; and use data to continuously improve team output.
• Leverage modern tooling: Ensure effective use of CRM, sales engagement platforms, and data tools to support scale, visibility, and efficiency.

What We're Looking For

• Commercial real estate experience required: 4–8+ years in commercial real estate, ideally as a broker team lead, inside sales manager, or investments, acquisitions, and deal teams lead with direct exposure to developers, owners, or investment teams.
• Proven team leadership in high-activity environments: Experience managing call-heavy, metrics-driven teams (brokerage floor, inside sales, or call center environments preferred). Strong up-and-coming managers will also be considered.
• Player-coach mentality: Comfortable jumping into calls, modeling best practices, and actively developing reps in real time.
• Pipeline ownership mindset: Track record of driving consistent pipeline generation through structured outreach and disciplined execution.
• Strong operational rigor: Highly process-oriented with experience building and optimizing repeatable workflows and performance frameworks.
• Experience working with sophisticated buyers: Ability to guide teams in engaging senior CRE stakeholders with credibility and relevance.
• Tech-enabled approach: Familiarity with modern sales tools (Salesforce/HubSpot, Salesloft/Outreach, ZoomInfo, intent platforms), with openness to leveraging AI tools to improve productivity.
• Excellent communicator and leader: Strong presence, high standards, and the ability to motivate teams while holding them accountable.

Nice to Have (but not required)

• Experience transitioning from CRE into a SaaS or proptech environment
• Exposure to real estate development, capital markets, or project management workflows
• Experience building teams from early-stage to scaled environments