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Business Development Director

FirstService Residential

Canton, MA

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Business Development, Business Operations, Condominiums, Conferences, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Inside Sales, Lead Generation, Leadership, Legal, Marketing, Meet Sales Quota, Plan Meetings, Presentation/Verbal Skills, Process Management, Proofreading, Proposal Writing, Request for Proposals (RFP), Revenue Growth, Sales, Sales Closing Skills, Sales Management, Sales Presentation, Sales Proposals, Sales Prospecting, Sales Strategy, Team Player, Willing to Travel
LOCATION
Canton, MA
POSTED
4 days ago

Description

Job Overview:   
 
As the Business Development Director, you’ll be responsible fo providing strategic sales initiatives. Engaging in marketplace sales activity and working closely with Market Leaders, operational Executives and the Marketing Department on lead generation, sales activities and proposal generation. The role requires superior planning, communication and business development skills together with the ability to effectively collaborate with various internal senior associates to effectively close sales and achieve targets.  
 
   
Your Responsibilities:   
  • Responsible for the ongoing development and implementation of new client development.  
  • Execute our sales strategy to obtain residential association management contracts that meet the FirstService Residential client‐type strategy.  
  • Assist in the growth of current market territories by attending and planning business development meetings as requested.  
  • Manage and directly participate in the sales process; deliver sales presentations to prospective clients.  
  • Continually seek out innovative ways to communicate our value to prospects and existing clients.  
  • Monitor competition and keep on top of industry trends; report findings to senior leadership team.  
  • Manage sales process through utilization of CRM (Dynamics) entering and updating lead/opportunity information, documents, generation of sales follow up schedule, and lead/opportunity communications.  
  • Collaborate with marketing team and participate in preparation of proposal (RFP) responses.  
  • Identify growth opportunities within existing managed communities; manage and lead the internal sales process.  
  • Proficient and effective at giving client presentations and closing deals.  
  • Coordinate and/or participate in the strategy of sale presentations including internal preparation of materials, team member attendance, pre and post meeting conference calls.  
   
   
Skills & Qualifications:   
  • Bachelor’s degree plus a minimum of 3 years sales experience in a service-related industry  
  • CRM experience (Microsoft Dynamics preferred)  
  • Demonstrates strong and effective customer service and relationship building skills:  
  • Ability to be able to immediately develop rapport with a variety of personalities and “types” of clients and potential clients during and after the sales process  
  • Ability to be “of service” to all internal customers, effectively working with multiple styles and influences that present unique needs and demands on the sales process  
  • Attend both internal and external business development meetings and / or events, which may include but is not limited to; industry conferences and meetings and company hosted business development events  
  • Possess excellent grammar, spelling and proofreading skills  
  • Demonstrate good common sense, sound judgment, and a high ethical bar.  
  • Consistently perform at high levels in a fast‐paced ever‐changing work environment.  
  • Ability to work independently; capable of taking ownership of assigned tasks and to anticipate work requirements.  
  • Business development and/or operations experience in residential condominium management or a related industry is preferred.  
  • This position is one of “active” selling and has the responsibility to attend both internal and external business development meetings and / or events, which may include but is not limited to; industry conferences and meetings and company hosted business development events. This may require travel and overnight stays.  
   
What We Offer:  
 
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.  
   
Compensation:  
 
$80,000 - $90,000 base plus commission and bonus based on sales volume   
 


Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel

national_recruiting@fsresidential.com

.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at

national_recruiting@fsresidential.com

; we will respond in accordance with Local Law 144, within 30 days.

About the Company

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FirstService Residential