About Us
Ancira Auto Group is a family-owned automotive dealer group known for our commitment to excellence, integrity, and customer service—and for supporting our employees with strong leadership, growth opportunities, and a collaborative team environment.
Job Description
Ancira Patriot Buick GMC is seeking a confident, motivated, and customer-focused Sales BDC Representative to join our team. In this role, you will serve as the first point of contact for many prospective buyers and play a key role in building trust through timely, professional communication.
The ideal candidate is tech-savvy, comfortable appearing on camera, and excited to represent the Buick and GMC brands using modern digital tools including personalized video messaging.
Pay Range: $72,000-$103,000 annually
Schedule: 5-day work week, Saturday availability. 40 plus hours a week.
Benefits
- Health, Dental & Vision Insurance
- Disability Insurance, Life Insurance, and Mental Health Care
- Paid Time Off
- Paid Holidays
- 401k with Employer Match
- Employee Discounts
Key Responsibilities
- Respond promptly and professionally to inbound internet leads, phone calls, texts, and email inquiries
- Record and send personalized video messages to introduce yourself, answer questions, and showcase Buick and GMC inventory
- Set and confirm customer appointments with the Sales Team
- Follow up with unsold showroom traffic, internet leads, and phone prospects
- Maintain consistent communication throughout the customer buying journey
- Accurately log all customer interactions, notes, and appointment statuses in the CRM
- Collaborate closely with Sales Managers and Product Specialists to ensure a seamless experience
- Meet or exceed daily and monthly lead response, appointment, and follow-up goals
Qualifications
- Prior experience in a BDC, call center, or customer service role (automotive experience preferred)
- Comfortable appearing on camera and using video communication tools (e.g., Snapcell, Covideo, or similar)
- Strong written and verbal communication skills
- Professional phone etiquette and presentation
- Strong organizational skills with attention to detail
- Proficiency with CRM systems and digital communication platforms
- Self-motivated and goal-oriented mindset
- High school diploma or equivalent required; additional education or training preferred
Why Work With Us
- Represent top-tier vehicles known for quality, luxury, and innovation
- Competitive base pay plus bonus opportunities
- Comprehensive benefits package
- Paid training and career development support
- Positive, team-oriented environment with strong leadership
We are a high-volume dealership committed to customer satisfaction and integrity. If you believe in excellence, enjoy working with people, and want to be part of a winning automotive team, we encourage you to apply.
EOE