Job DescriptionThis role will be responsible for driving revenue growth through value-based sales, utilizing sales experience, excellent customer services skills, and networking to capture new revenue and expand current relationships to meet company sales goals. The Associate will assist with the creation and implementation of an effective sales strategy to achieve the established sales goals. The Associate will also be responsible for ensuring daily operational tasks are completed effectively and efficiently. This position works closely with Laboratory Operations and Client Services to deliver a consistent, high-quality client experience, differentiating the organization through technical expertise, reliability, and service performance rather than price competition.Essential Duties and ResponsibilitiesTechnical Application & Client SupportGather and assess client project requirements, including regulatory, environmental, and operational needsAlign appropriate analytical testing services with project scope and compliance requirementsCommunicate laboratory capabilities, methodologies, and service options clearly and accuratelyEnsure accurate translation of client requirements into laboratory workflowsStrategic Business DevelopmentExecute strategies to grow revenue within targeted industries and segmentsBuild and maintain relationships with environmental consultants, municipalities, industrial clients, and related stakeholdersIdentify and pursue opportunities for new business based on service capabilities and market demandPosition the organization based on quality, on-time client delivery, and technical capabilities, not priceAccount Management & GrowthManage existing client relationships to support retention and growthLead renewal and expansion discussions based on service performance and client needsIdentify and execute opportunities to expand services within existing accountsEnsure alignment between client expectations, pricing, and service deliveryProactively reach out to non-active accounts per the sales plan.Cross-Functional CoordinationCoordinate with Laboratory Operations to confirm capacity, capabilities, and turnaround expectationsPartner with Client Services to ensure accurate onboarding, order management, and communicationProvide feedback from clients and the market to support service improvements and strategic decisionsMaintain alignment between Sales, Operations, and Leadership on client prioritiesSales Operations & ReportingMaintain accurate, real-time information in the Customer Relationship Management (CRM) systemTrack and manage pipeline activity with a focus on conversion and revenue outcomesPrepare proposals, quotes, and presentations aligned with client requirementsReport on sales performance, trends, and opportunitiesProfessional Development & CultureDemonstrate the organization's mission, vision, and core values in all interactionsParticipate in ongoing technical and professional developmentEngage in performance management and goal-setting processesContribute to a collaborative, accountable, and results-driven team environmentSupport and demonstrate an employee ownership (ESOP) mindsetPerformance ExpectationsSuccess in this role is measured through:Achievement of revenue and growth targetsClient retention and account expansionStrength and quality of sales pipelineClient satisfaction and service alignmentConsistent use of value-based selling practicesMarketing ActivitiesAttend networking events, trade shows, and conferences to develop relationships and referrals. Prepare for events by establishing goals for new contracts and appointments with prospects.Stay informed on industry trends, competitive landscape, and emerging opportunities.AdministrativeActively participate in Sales meetings.Prepare and present presentations to clients and prospects.Prepare sales report and provide analysis of successes, opportunities, and trends.Prepare reports of business transactions and keep expense account records.Follow company policies, procedures, and their managers' instructions to perform tasks requested.Employee DevelopmentAdopt and communicate the company vision, mission, and values.Actively participate with manager for coaching and development.Track key performance indicators and employee scorecard metrics.RequirementsBA or BS degree from four-year college or university in business or other related degree with a minimum of three years technical sales experience, and one year of laboratory experience.Meet the required level of competency in Babcock Laboratories' Competency Matrix.Demonstrate the company core values consistently.The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Physical DemandsThe physical demands are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is frequently required to sit, use hands to manipulate computers, file, reach with arms and grasp with hands. The employee is occasionally required to stand, operate a motor vehicle, walk, and bend. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.While performing the duties of this job, the employee is occasionally exposed to a moderate noise level. Employees may also be exposed to unpleasant smells and hazards such as chemicals and fumes.Company DescriptionBabcock Laboratories, Inc. (Babcock Labs) is a leading full-service commercial laboratory that provides analytical testing for water, soil, food, beverages, and hazardous materials, ensuring compliance with state and federal regulations. Serving public utilities, government agencies, private industries, and engineering firms, Babcock Labs has earned a reputation for reliability and excellence. Accredited by CA ELAP, NELAP, ISO/IEC 17025, and approved by the U.S. EPA for UCMR 5 analyses, the company upholds the highest quality standards. Founded in 1906 and based in Southern California, Babcock Labs is 100% employee‑owned and designated as a Women Business Enterprise (WBE) and Small Business Enterprise (SBE). With over 120 years of expertise, the team delivers superior data quality and customer service using state-of-the‑art technologies to meet diverse testing needs.At Babcock Laboratories, your work makes a difference; supporting decisions that protect public health and the environment. We're building a team of employee‑owners committed to delivering exceptional client experiences through partnership, innovation, and accountability.Join a team where your work, your voice, and your impact matter.#J-18808-Ljbffr