Business / Data Analyst

Kforce Inc.

Charlotte, NC

JOB DETAILS
SALARY
$36.38–$47.39
SKILLS
Analysis Skills, Apache, Auditing, Business Analysis, Communication Skills, Computer Science, Cross-Functional, Customer Support/Service, Data Analysis, Data Management, Data Processing, Data Quality, Data Sets, Data Structures, Database Extract Transform and Load (ETL), Decision Support, Documentation, Finance, Identify Issues, Information Technology & Information Systems, Legal, Multitasking, Offshoring, Operational Support, Organizational Skills, PostgreSQL, Presentation/Verbal Skills, Problem Solving Skills, Process Flow, Production Support, Project Lifecycle, Quality Management, Reconciliation, Regulatory Compliance, Reimbursement, Relational Databases (RDBMS), Requirements Management, Requirements Validation/Verification, Root Cause Analysis, SQL (Structured Query Language), Short Messaging Service (SMS), Software Administration, Team Player, Telecommunications, Trend Analysis, Writing Skills
LOCATION
Charlotte, NC
POSTED
1 day ago
Kforce is immediately seeking an experienced Business/Data Analyst in support of our enterprise telecommunications and mass media client based in Charlotte, NC. Summary: The Business/Data Analyst will support a multi-state subsidy program focused on enhancing, expanding, and maintaining a production application that supports customer reimbursement initiatives. This individual will serve as the primary liaison between business stakeholders and an offshore development team, ensuring business needs are accurately translated into technical solutions. Responsibilities:
  • Gather, analyze, document, and refine business and technical requirements for new features, enhancements, and operational initiatives
  • Translate requirements into detailed functional specifications, user stories, process flows, and development-ready documentation
  • Act as the primary point of contact for business stakeholders and facilitate communication between business users and technical teams
  • Partner with offshore developers to clarify requirements, answer questions, and ensure successful delivery of solutions
  • Support ongoing project enhancements, future implementation phases, and operational support initiatives
  • Perform data analysis to validate requirements, investigate issues, and support decision-making efforts
  • Develop and execute SQL queries to support reporting, auditing, troubleshooting, and data validation activities
  • Analyze data trends, identify anomalies, perform root-cause analysis, and clearly communicate findings to stakeholders
  • Collaborate with cross-functional teams to ensure solutions meet business objectives and compliance requirements
  • Support reporting, reconciliation, and audit-related activities while maintaining data quality and accuracy

Requirements:

  • Bachelor's degree in Business, Information Systems, Computer Science, Analytics, Finance, or a related field preferred
  • CBAP or other Business Analysis certifications preferred
  • 1-3+ years of experience in a Business Analyst, Data Analyst, or hybrid Business/Data Analyst role
  • Proven experience eliciting, documenting, and managing business and technical requirements throughout the project lifecycle
  • Experience analyzing large datasets and translating findings into actionable business insights
  • Experience working with offshore development teams and translating business requirements into technical solutions
  • Strong understanding of relational databases, data structures, and data flows
  • Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical audiences
  • Strong SQL skills with the ability to write queries from scratch, including complex joins, table relationships, and data validation techniques
  • Strong problem-solving, analytical, and organizational skills
  • Demonstrated ability to serve as a liaison between business stakeholders and development teams
  • Ability to investigate data discrepancies, identify trends, and explain the story behind the data
  • Ability to manage multiple priorities and thrive in a fast-paced environment
Preferred:
  • Experience with PostgreSQL or similar relational database platforms
  • Familiarity with Apache NiFi, ETL processes, data integrations, or data ingestion pipelines
  • Experience supporting regulatory, compliance, auditing, telecommunications, or subsidy-related initiatives

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.


About the Company

K

Kforce Inc.

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/