Business Banking Relationship Manager (Small Business)

Bank of America Corp

Peoria, AZ

JOB DETAILS
SKILLS
Bank Management, Banking Services, Business Banking, Business-to-Business (B2B), Cash Flow Projection, Coaching, Communication Skills, Computer Skills, Consultative Sales, Consumer Branding, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Documentation, Economics, Establish Priorities, Field Sales, Finance, Financial Analysis, Financial Services, Financial Statements, Industry/Trade Analysis, Interpret Regulations, Leadership, Multitasking, Negotiation Skills, People Management, Presentation/Verbal Skills, Process Improvement, Profit & Loss, Regulations, Relationship Management, Resolve Customer Issues, Revenue Growth, Risk Management, Sales, Sales Management, Sales Pipeline, Sales Prospecting, Small Business, Talent Management, Treasury, User Documentation
LOCATION
Peoria, AZ
POSTED
30+ days ago

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Business Banking

Relationship Manager

Small Business

Peoria, Arizona

Additional locations

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Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us

Job Description

This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million, while actively managing and deepening relationships with high-value and opportunity clients. Key responsibilities include:

• Supporting the growth of the profitability of the small business customer base • Identifying, developing, and driving results • Acquiring new client opportunities through prospecting, networking, and developing external referral sources

Job Expectations

• Opening core small business accounts while adhering to procedural guidelines

Responsibilities

Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk.

Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews.

Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time.

Fosters relationships with key partners such as Merchant Practice Solutions, Treasury, and Business Banking to increase small business opportunities.

Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet their short and long-term business goals.

Supports execution of the sales delivery model to achieve targeted performance and growth of the banks Small Business segment.

Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee-centric culture.

Required Qualifications

Has proven success in consultative sales in financial services and/or business-to-business sales.

Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.

Is passionate about outside sales and enjoys spending time prospecting.

Is motivated to enhance existing relationships and exceed sales goals.

Can analyze financial conditions of clients and industry trends.

Can understand and interpret financial statements and cash flow analysis.

Has excellent communication skills and demonstrated leadership ability.

Enjoys partnering and negotiating with a team of bank employees to solve client issues.

Demonstrated management of a client portfolio with focus on relationship development and deepening.

Thorough knowledge of small business financial products and services.

Familiarity with CRM platforms and other banking systems.

Desired Qualifications

Community leadership experience.

Strong computer skills with an ability to multitask in a demanding environment.

Bachelors Degree in business, finance, economics, or related field, or seven years of relevant work experience.

Skills

• Client Experience • Branding • Client Management • Client Solutions Advisory • Customer and Client Focus • Pipeline Management • Credit Documentation • Financial Analysis • Oral Communications • Prioritization • Written Communications • Coaching • Interpret Relevant Laws, Rules, and Regulations • Prospecting • Risk Management

Minimum Education Requirement

High School Diploma GED, or equivalent work experience

Shift

1st shift

United States of America

Hours Per Week

40

Learn more about this role

Apply × To proceed with your application you must be at least 18 years of age. Acknowledge

Refer a friend

Apply × To proceed with your application you must be at least 18 years of age. Acknowledge

Full time

JR-26002985

Manages People

No Travel

Yes

75% of the time

Age requirement: Must be at least 18 years of age.

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About the Company

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Bank of America Corp