Job Title: Business Analyst / Technical Writer (Project Lead)
Location: Columbia, SC (Onsite as needed – monthly/quarterly or during project phases)
Duration: 12 Months
Candidate Location Requirement: Must be able to commute to the Columbia, SC office.
Note: Candidates applying for this role must be eligible for getting security clearance whenever needed by the client
Position Overview
We are seeking a consultant-level Business Analyst / Technical Writer to support the planning and execution of a fast-paced information security assessment program across multiple state-level agencies.
This role will focus on identifying security risks, measuring compliance, and delivering high-quality documentation and reporting to leadership. The ideal candidate will play a key role in ensuring quality assurance of deliverables, maintaining program documentation, and supporting overall program execution in a structured and efficient manner.
Program Scope
- Assessment of shared and common IT services and security controls
- Evaluation of agency-owned services and security controls
- Tracking assessment progress and resolving issues
- Documenting and presenting assessment findings to leadership
- Reporting results at agency, sector, and statewide levels
- Gathering requirements and recommending program improvements
- Developing policies, plans, processes, and procedures for information security initiatives
Key Responsibilities
- Provide status reporting on operational tasks and project activities
- Define and track metrics and key performance indicators (KPIs)
- Create and maintain documentation including policies, procedures, SOPs, process flows, and manuals
- Review and ensure consistency and accuracy of documentation from internal teams and vendors
- Monitor project timelines, milestones, and deliverables
- Support change, risk, and resource management activities
- Document meetings, decisions, and communications
- Develop and present program updates to leadership and stakeholders
- Communicate program strategy, direction, and updates across IT and business teams
- Track key milestones and recommend adjustments to project plans
- Utilize Microsoft Office tools extensively for documentation and reporting
Required Skills
- Strong technical writing expertise with proven experience
- Ability to create clear and effective process flows and diagrams (e.g., Visio, PowerPoint)
Preferred Skills
- Experience managing multiple reporting requirements simultaneously
- Strong planning, scheduling, and organizational skills
- Experience supporting regulatory compliance initiatives
- 5+ years of technical writing experience
- Experience creating SOP documentation and visual process diagrams
Education & Certifications
- Bachelor’s degree OR Associate’s degree with 2+ years of relevant experience
Soft Skills
- Excellent problem-solving abilities
- Strong communication skills (written and verbal)
- Ability to work in a fast-paced, high-volume environment
- Strong collaboration and teamwork skills
- Ability to meet deadlines and manage competing priorities
- Capability to identify, map, and support business processes
For more details reach at resumes@navitassols.com.