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Business Analyst

SGA Inc.

San Jose, CA(remote)

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JOB DETAILS
SALARY
$50–$57.40 Per Hour
SKILLS
Acceptance Testing, Adobe Product Family, Analysis Skills, Artificial Intelligence (AI), Bug Tracking/Defect Management, Business Analysis, Business Processes, Channel Strategies, Communication Skills, Continuous Improvement, Cross-Functional, Customer Relations, Customer Support/Service, Data Processing, Data Quality, Detail Oriented, Documentation, Ecosystems, Genetics, HRIS/HRMS, Identify Issues, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Multitasking, Operational Improvement, Operational Strategy, Problem Solving Skills, Process Improvement, Productivity Management, Quality Assurance, Quality Assurance Methodology, Requirements Management, Requirements Validation/Verification, Risk, Root Cause Analysis, Scripting (Scripting Languages), Software as a Service (SaaS), Staff Development, Strategic Planning, System Integration (SI), Systems Analysis, Systems Scalability, Test Plan/Schedule, Test Requirements, Test Strategy, Testing, Time Management
LOCATION
San Jose, CA
POSTED
5 days ago
Software Guidance & Assistance, Inc., (SGA), is searching for a Business Analyst for a part-time contract assignment with one of our premier SaaS clients in San Jose, CA. Also open to Portland, OR, Seattle, WA, Los Angeles, CA or San Francisco, CA. Open to fully remote for the right candidate.

We are seeking a highly capable Business Analyst to support and optimize Adobe's Talent Acquisition technology ecosystem, with a primary focus on Workday Recruiting. This role goes beyond traditional requirements gathering and testing - acting as a strategic partner to Global Talent Acquisition Operations (GTAO) to drive system integrity, scalability, and operational excellence. The ideal candidate combines deep functional expertise in recruiting, basic Workday configuration and strong testing capabilities, and the ability to drive accountability across stakeholders while improving processes and data quality.


Responsibilities:
  • 1. Requirements & Solution Design
    • Lead discovery and design sessions to ensure GTAO has cleary defined business needs into clear, actionable requirements
    • Perform impact analysis across Workday Recruiting and downstream integrations to ensure changes are scalable and do not introduce risk
  • 2. Testing Strategy & Execution
    • Lead the end-to-end testing lifecycle, including development of test strategy, plans, scenarios, and scripts
    • Own QA execution and defect management, ensuring timely identification and resolution of issues
    • Partner wiht GTAO to support and facilitiate User Acceptance Testing (UAT), ensuring business requirements are fully validated
  • 3. Workday Configuration & System Optimization
    • Perform basic configuration within Workday Recruiting, including:
    • Business processe modifications
    • Notifications, alerts, and questionnaires
    • Recommend and implement continuous improvements to streamline workflows and reduce manual effort
Required Skills:
  • Functional & Technical Skills
    • Strong experience with Workday Recruiting testing required
    • Basic experience with Workday Recruiting configuration required
    • Deep understanding of end-to-end recruiting processes and workflows
    • Experience with QA/UAT methodologies and defect management
    • Ability to perform system impact analysis across integrations and downstream processes
  • Analytical & Problem-Solving
    • Strong ability to diagnose issues, identify root causes, and recommend scalable solutions
    • High attention to detail with a focus on data accuracy and system integrity
    • Comfortable working with complex scenarios and incomplete information
  • Stakeholder & Influence Skills
    • Proven ability to manage and influence cross-functional stakeholders
    • Strong communication skills - able to translate technical concepts into clear business language
  • Ways of Working
    • Ability to manage multiple priorities and adapt to shifting business needs
    • Proactive mindset with a focus on continuous improvement and operational efficiency
    • Strong customer orientation balanced with enforcing process and system discipline
  • Tools & Technology
    • Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, SharePoint)
    • Experience working with HR systems, integrations, and SaaS platforms
    • Comfortable leveraging AI tools to improve productivity, documentation, and analysis
  • Education: Bachelor's degree in Business, Human Resources, Information Systems, or a related field &/or equivalent practical experience. Equivalent experience may include: 5-8+ years of hands-on experience in HRIS, HR Technology, or Business Systems Analysis roles
  • Direct experience working with Workday Recruiting, including configuration, testing, and support
  • Demonstrated ability to:
    • Translate business requirements into system solutions
    • Lead UAT/QA testing and manage defects
    • Support system implementations or enhancements
  • Experience partnering with HR, Recruiting, or Talent Acquisition teams to improve processes and system


SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.Salary:50-57.4 USD/Hour

About the Company

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SGA Inc.