Required Skills: Business Analyst, Documentation, Technical Writing, Change and Release Management- Lead development and implementation of IT documentation Ensure all documentation is accurate, up-to-date, and adheres to company standards.
- Collaborate with IT teams and stakeholders to gather and validate requirements for documentation.
- Design and develop training materials and programs for IT systems and processes.
- Analyze existing IT documentation and training processes, identifying areas for improvement and implementing best practices.
- Serve as the primary point of contact for documentation and training-related inquiries.
- Partner with project managers, business analysts, and technical teams to ensure documentation and training align with project goals and user needs.
- 6+ Year experience
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Syntricate Technologies Inc